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Windows won't shut down completely, hanging at 'shutting down' screen.

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SS_Sean

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Discussion starter · #1 ·
Not really 'bug' related, but when I click start/shut down/restart or shutdown/shutdown windows won't shut down all the way. It hangs up at the 'wait while computer shuts down' screen. Any ideas what may be causing this, or how to fix it??



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Sean Thomas
TC #907 ACES #4468
1970 Chevelle SS 396
2002 Camaro SS LS1
 
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#2 ·
Mine does that sometimes and I think that it is because some odd file gets corrupted and will not play nicely in the shutdown procedure. Try hitting control/alt/delete and see what is still left running. The answer may be there. If you try to "end task" and each item it might continue the shutdown procedure. If so, that would point you to the culprit bit of software.
 
#3 ·
Depends what OS you're running. If you're running 98 that's your biggest problem. Need to reformat the hard drive with 2000 professional or XP. 98 is a real POS. Until you reformat you will constantly have problems with 98 locking up. Hope this helps.

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68 chevelle malibu - bone stock

68 2dr - tubs, slicks, and a roll cage (race car in the making)
 
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#5 ·
Assuming that you have Win 98 S/E. Read this article: http://support.microsoft.com/support/kb/articles/Q238/0/96.ASP

If you have an earlier version of Windows, try this one: http://support.microsoft.com/support/kb /articles/Q196/0/08.ASP?LN=EN-US&SD=gn&FR=0&qry=shut%20down&rnk=9&src=DHCS_MSPSS_gn_SRCH&SPR=W98

Also just remembered - Here's a great site for these type of problems. Just go to the "Operating Systems", then your OS, and then either search or ask away. The guys there are pretty good.
Image
http://suggestafix.com/
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Bob McCormick
69 Malibu project

[This message has been edited by BobMcC (edited 11-07-2001).]
 
#6 ·
The 98 shutdown error is a known Problem. The above message should lead you to the patch that fixes it most times.

Xp and 2000 are more stable than 98.
I have been completely disgusted by Windows ME. IMHO microsoft has not made a truly stable os since dos 5.0.

Tim

[This message has been edited by BLU69 (edited 11-07-2001).]
 
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Discussion starter · #7 ·
I'm pretty sure the problem stems from this:

when I turn on the computer and windows boots up I get a message screen saying that the registry or system.ini files refer to the following file which can no longer be located: turbovbf.vxd

I apparently deleted a program without properly uninstalling it, and this left the registry or system.ini files unchanged.

I think that may be where all of this stems from, but don't know a way to change the registry/system.ini to correct the error.



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Sean Thomas
TC #907 ACES #4468
1970 Chevelle SS 396
2002 Camaro SS LS1
 
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#8 ·
Click START, then RUN then type in SYSEDIT.
This will bring up your system files. In one of those files you will find a reference to that turbovbf.vxd file.
One other thing you might want to look into is if you have a virus. I ended up having a .kak worm that gave me hell.

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Better Late than Never Fred
Team Chevelle #400
ACES #4055
I'd rather have a bottle in front of me, than a frontal lobotomy.
1970 Chevelle Malibu
 
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Discussion starter · #9 ·
I've got NortonAntiVirus since day one with this computer, so don't think so...

I did the SYSEDIT thing and then a search and came up empty handed.

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Sean Thomas
TC #907 ACES #4468
1970 Chevelle SS 396
2002 Camaro SS LS1

[This message has been edited by gorbe (edited 11-07-2001).]
 
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#10 ·
I believe that file is used by Commware that comes with some modems. If your modem came with some fax software or answering machine software try reloading it.

Is your modem working properly?

Hope this helps.

Tim
 
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#11 ·
I would be very surprised if the turbovbf.vxd file had anything at all to do with your shutdown problem. Did you read those Microsoft articles ?? What happened when you followed their recommendations ?
Regarding the turbovbf.vxd file; since you deleted the program, I assume that you don't want or need it. Then the only thing left is to do a search for the call-ups to turbovbf.vxd. It could be in both places so go to START - FIND - FILES OR FOLDERS - put "turbovbf.vxd" without the quotes in: NAMED and nothing in "Containing Text" and C: in "Look In". That'll tell you where those call-ups are so you can delete them.

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Bob McCormick
69 Malibu project
 
#12 ·
If sysedit didn't find what was looking it, the next step would to run "regedit" and search your registry for it. Before you do that though, from DOS, run "scanreg" to create a backup of your registry. These might be a bit above the level of a normal user, so rather than giving step by step instrucions. I would suggest finding instructions on Microsoft's site.
Bob's instructions above will tell you if the file still exists (for which windows is telling you it doesn't). To actually search for file that is calling for that file you would need to leave the "Named" blank, or some wildcard name like "*.ini" and put the file name in the "Containing Text:" box. If you leave "Named" blank, expect your machine to run the search a really long time while it searches everyfile on your machine to see if it contains the file name as text.
 
#13 ·
<BLOCKQUOTE>quote:</font><HR>Originally posted by Gene McGill:
Bob's instructions above will tell you if the file still exists (for which windows is telling you it doesn't). To actually search for file that is calling for that file you would need to leave the "Named" blank, or some wildcard name like "*.ini" and put the file name in the "Containing Text:" box. If you leave "Named" blank, expect your machine to run the search a really long time while it searches everyfile on your machine to see if it contains the file name as text.<HR></BLOCKQUOTE>
Gene -
You're absolutely correct. What the h... was I thinking ??



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Bob McCormick
69 Malibu project
 
#14 ·
Agree with BLU69. If your hardware is up to it, upgrade to 2000. Get a new harddrive to put W2K on and use your current drive to keep all your data files. You'd have to reinstall your software but I'm sure you've got all the original disks and CD's, right?
Image
If you don't have the hardware for W2K or can't find drivers for your video, printer, etc., put a fresh install of 98 on then reinstall your software.

Haven't heard much good about XP yet, everyone's waiting for the 1st or 2nd service pack. Windows ME is about a big a POS as "Bob" was. My son is a programmer and he tried it at work and wasn't too impressed with the Fisher-Price GUI.



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Dale McIntosh
TC Gold #92/ACES #1709
67SS & 67 Elky
http://www.dalesplace.com
 
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