This may sound minor, but it's actually a major accomplishment to a computer illiterate like myself. A couple of months ago my current Explorer stopped connecting to the internet and I let some Chinese guy talk me into going with Firefox. Good deal, except for no longer being able to chat on this site and do many of the other things that were frequently done on other sites. The Firefox plug-in box was driving me nuts. Well, I went out on a limb and called the BellSouth dummy-line again and was connected to a Phillipono girl and she got me connected once again with Internet Explorer. Not knowing who I was speaking to or where she was located, I felt like I was bothering someone calling this late at night. I was pleasantly surprised when she told me it was 1:05 in the afternoon....tomorrow!
