I've had dozens of orders shipped to a US address, but I haven't since the 2020 covid shut downs. I put an order in through Summit and I see they are charging a state tax. Canadians are exempt from paying US taxes, and unfortunately Summit doesn't credit this charge or even know how to go about getting a refund. Looking into it, it seems that customs/border crossing have no interest in the matter as it is not Federal, it's being charged by the state.
Does anyone know how to get the refund?
I think it's crazy that a customer is charged based on shipping address vs billing address. It just seems like another money grab.
Does anyone know how to get the refund?
I think it's crazy that a customer is charged based on shipping address vs billing address. It just seems like another money grab.