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Discussion Starter · #1 ·
Thanks for all your posts.

I decided to give Year One an order, to try them out. OPG did not seem to have it together on the phone and did not have my part. Ground-Up could not or would not fill my order, and the phone service was not really friendly. (It was a special order item.) They had their last chance.

In any case, I'll bookmark this page as a reference. So far, Year One were reeeal nice on the phone. If the order is prompt and they followed my instructions correctly, I have a bigger order to place.


Does anyone have the catalogue for the Original Parts Group? I need the telephone number. I cna't see anything on their web site. My plugin needs to be upgraded? I can't past the "click to enter".

Are they reputable?

John

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L22, Canadian & Proud of it! http://compcanlit.ca/malibu/

[This message has been edited by jtjohnston (edited 09-23-2002).]
 

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Reputable? Absolutely.
Phone is 1-800-243-8355.

Hours are 730-500 M-F Pacific time.
10-3 Sat.

John

(I don't work for them, just a satisfied customer!")

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TC# 958
'67 Elky 396/325 TH400
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"Speed Costs Money -
How Fast Ya Wanna Go?"

[This message has been edited by phocksphyre (edited 09-19-2002).]
 

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just remember 1-800-chevelle...

I use to use them all the time (haven't in a while, but its a state sales tax issue
)... Pretty good to deal with, and lots of different parts...



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"Once you go RAT, you never go back..."
TC #1366
Tony
The Chevelle
Dual Quad 396
Side View
 

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Anyone that has spent between five and ten thousand and bought multiple buys/items from each company would have a good feel for whose best. One or two buys for a half dozen items is not a good gauge to use for determining the better company to deal with.
I've used all the major after market companies. In my opinion the best is True Connections. Then comes Year One, Muscle Factory, etc, OPG rates near the bottom.
 

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<BLOCKQUOTE>quote:</font><HR>Originally posted by Paul Lower SoCal:
Anyone that has spent between five and ten thousand and bought multiple buys/items from each company would have a good feel for whose best. One or two buys for a half dozen items is not a good gauge to use for determining the better company to deal with.
<HR></BLOCKQUOTE>

I would have to disagree. There is a company I will not do business with over a single order that was less than $100. Should I spend $10,000 with them just because my first (and only) impression with them was based on such a small amount? I don't think so. They blew their chance. I'll spend a small amount with someone else, and see how they measure up first. Let them win me as a small customer first, and they might get a bigger chunk of my Chevelle budget. Burn me once, though, and I'm gone.
 

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Discussion Starter · #9 ·
<BLOCKQUOTE>quote:</font><HR>> ups delivery.
> Should I spend $10,000 with them just because my first (and only) impression with them was based on such a small amount? I don't think so.
<HR></BLOCKQUOTE>

I tend ot agree. I would prefer spending a small amount to find out what kind of service I will get before I do more business.

I spent $57 on Ground Up and feel burned. A good replica, but a very bad fit. Buying a side-view mirror? Go to a flea sale instead. GU said their supplier is the only one that makes them. Getting it back across the US border was just not feasible. I also lost a small fortune to UPS as a customs fee, over and above what GU charged for shipping.

I gave GU a second chance, but were unable to fill my order, because I have a 4-door. Now I'm looking for other suppliers that might try a little harder to find my part. If GU was a little more "friendly" over the phone, I wouldn't mind so much. They need to work on that.

I'm acquiring another car, will need more parts for both cars. Sure wish there was more to choose from in Canada.

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L22, Canadian & Proud of it! http://compcanlit.ca/malibu/
 

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True Connections,Year One, and Muscle Factory, Do these guys have web sites? Or could someone please post phone numbers to share with the rest of us?

Thanks
 

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<BLOCKQUOTE>quote:</font><HR>Originally posted by caddpro:
I used True-Connections they are less expensive than the big guys full color catalogs. quick shipping and good parts

<HR></BLOCKQUOTE>

Ditto. I've gone out to their shop and they are just good, friendly people and their prices are about 10% lower than OPG. OPG has the selection and I always will-call so I don't know about their shipping charges. The problem is that they will let you stand there for an hour while discussing some inane or irrelevant issue with another customer. They will only have 1-2 people on the counter and if you call the order in for will-call, they won't pull it until you get there. I feel much more like a customer at True-Connections.

Dan <><
 

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OPG guys are A-HOLES!, you call to ask a question and get info and they treat you like a jerk. I've called several times just to have some guy say with an attitude "well do you have a catalog in front of you?? well if you look on page XX you'll see right there" the customer service sucks, how can a company treat you like a jerk when you call to potentially spend money with them. I will not spend a penny with them.

what I did also is create an excel spreadsheet with all the parts I need, and the prices from the different parts houses. Then sum it all up and see who has the overall cheapest price. Then see if they give volume discounts, and free shipping on large orders. I've found that Jim Dyer Chevelle had the best prices overall with about 70% of the items I wanted being the lowest prices of all compared to OPG, True Connections, Year One and Ausleys.

good luck

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Jaber Racing&Restorations
My Blown Alky 70 SS
Current Projects, and past resto's
Dad's 67 SS 396 Convertable Survivor
 

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I like dealing with Gary Harmon at http://www.chevroletrestorationworld.com myself.

Always treated me right and have the best prices I have found.

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My opinions are usually worth what they cost you. But once in a while I know what I am talking about. Humor, fun, a few new friends, and good ole knowledge of these classics are why I am here. Your mileage may vary. ACES # 04981
 

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JT Johnson .....there are lots of good CDN suppliers you can deal with who carry the same parts as the majors, in some cases they are the CDN outlet for outlets like Year One etc. etc......they are well aware of pricing from US catalogs ....e-mail me offline and I can give you my favorite for service and price...if you buy outside your province you will save the sales tax and no border hassles
 
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