I see why our insurace rates are so expensive.what looked like a dented bent bumper, the estimate came to 2650 just for the repair (painted bumper). No idea what else they found under the car.
Exactly.
Some insurance companies are a joke though. Mine is one of them.
A little over a month ago I got sideswiped from the taillight to the driver's front door on my Silverado. I was in my lane, stopping for a redlight and other car was 3 feet over in my lane (out of his intended left turn lane), as he hit me. I took many photos that showed that fact. I was clearly well over into my lane. He claimed I came over on him, lol.
Damage was taillight, left side of bed scraped up, crushed left rear cab corner needing to be cut out and replaced after frame pull, left rear door needing replacement, and driver's front door scraped up.
I have full coverage, including rental. My insurance company did initial appraisal. $2795 and said it was a 10 day repair. Because I was in complete disagreement with other driver about the way it all happened, the body shop told me what would happen.
He said, MOST insurance companies will not fight for you anymore. They will just cover your vehicle, and other guy's company cover his. That's exactly what my insurer said.

But, because I have been a customer for so loooooong, that it would be a "no fault" accident, and no penalty to me....but yes, I would still have to pay my collision deductible of $500...
The other insurance company finally calls me and asks for a statement.
I give same exact story, and she said her insured said something totally different, but MY pictures, and HIS, both showed he was clearly in my lane and that they accepted full liability...:thumbsup:
So now here we are, end of the 3rd week at the body shop and the guy there says he is 40% done....lol. They found numerous other areas of damage and waited over a week for MY insurer to come re-evaluate it. I got approval for 30 days of rental coverage, so this will be getting interesting soon. :yes:
There really is no moral of this story....just had to vent, finally...
BUT...
It sure sounds like your body shop is screwing the insurance company who has accepted liability...which means, somewhere, somehow, we all pay for that...
I have 34 years driving experience, and a class A CDL license with zero "at fault" claims, yet my own insurance company tossed in the towel and was 100% ready to make me pay $500 deductible for something that was not my fault whatsoever....
I will be making some calls today inquiring about this diminished value claim...hopefully this is a blanket issue and is valid anywhere. I never wanted a hand out, but do expect whatever is due to me.
P.S. Glad you and your wife were OK. That's what is really important whenever there is an accident.