Being in business and being constantly extorted and threatened by Yelp users is also a barrel of laughs.I work for a construction company, and we do a lot of work at HOA's. Depending on the property manager, they can be tough. People love to just bang on their keyboard and send out emails complaining about everything. Seems like alot of time they just want to make stuff up to complain about. I have had people send the property manager really nasty emails, which they normally will forward to us, with the persons name on it, which i dont think the homeowner anticipates them to do. But when you do a face to face meeting with the homeowner, its completely different. A lot of times people will refuse to meet face to face, i guess because their balls are stuck to the keyboard.
One time we went into a development, milled out all the roadways in prep for paving. Right after that was completed we got an email from someone who said we suck at what we do, the surface of the roads is way worse than when we started, the drains are now too high, and that we should invest in some better equipment and more specialized employees, etc. The email went on for quite a bit. Part of her email was correct though...the surface was rough, and the drains were too high. Unfortunately she did not understand that we hadnt actually paved the roads yet, but she felt it was her duty as a resident to make her expertise in the area of construction be known. Homeowners generally know everything.
Being on the receiving end of emails like this, have really taught me to think twice before doing something like that. I prefer a phone call before email. And the world is getting weird. i hate the fact that most of the communication done even within our own office is done via email. An email from someone that is 75 feet away, with a cell phone and a landline in front of them. Bizarre.
Dont get me started on the way people make fools of themselves complaining on facebook.