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Discussion Starter · #1 · (Edited)
Guys:

Would like a little input on a potential problem. I recently purchased a couple of items from an internet ad. Guy wanted $75, I offered $60 shipped, he accepted. In an e-mail after he received his money, he states shipping was $30 and he wanted to make $50 on the sale and asked if would send him an additonal $20 "to be fair". I ignored his original e-mail as he included some comments, intended or not, that were taken by me to be [email protected]$$. I finally told him I would send him an additional $10 to split the cost along with my thoughts on the whole issue. Anyway he said the parts were shipped last Thursday 8/20 via USPS and gave me a package code, which I took to be a tracking number. The parts have not arrived as of yesterday and the USPS website indicates the numbers can't be tracked via internet, implying that I may be able to go to the PO and get some information.

Any comments about what I can/should do? E-mailing the seller is starting to get nowhere with attitude on both ends. Below are copies of the our e-mail exchanges:

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NICE LETTER BUT I HAVE TO SAY SORRY ABOUT THE STICKS THING BUT THE POST OFFICE SAID THAT'S WHAT CAME UP ON THERE SCREEN, DID NOT MEAN ANY HARM TO YOU. I WENT TO UPS AND THE SHIPPING WAS $43, AND POST OFFICE WAS $30. AS FOR THE SHIFTER BEING ONLY $10 I GUESS I`LL TRY FEDEX NEXT TIME. TO THE COST FOR THE EXTENSIONS I USUALLY JUST PUT WHAT I WANT AND THEN GET THE ADDRESS BEFORE I AGREE ON THE FINAL PRICE BUT I SCREWED UP NOT YOUR FAULT.THANKS .


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Subject: RE:
Date: Wed, 26 Aug 2009 06:55:00 -0500
From: [email protected]:

First off, I did not hold back where I live. Second, most folks that sell off the internet will indicate either cost plus actual shipping or much like you did accept an offer such as mine, happens all the time. Now the fact of the matter is, I just received a shifter from a seller on TeamChevelle for $10 shipping - FedEx. He is from Michigan and the box itself was big enough to have housed the tail light extensions you sold me. So I think based on size and weight, the shipping costs should have been roughly the same. The shifter was sent out Saturday and received yesterday, I have yet to receive the extensions.

Once I have received the parts and they are as described, I will send you $10. This splits the shipping cost between us. I think this is fair. BTW my address is not a rural address but rather a street address with mail delivery. Also, saying people “live in the sticks” and then asking for money for which someone is not obligated to pay is not the best way to approach a situation such as this. I do not appreciate your inference that I “held back” my address, as this seems to say I am trying to cheat or take advantage of someone. Nothing could further from the truth. I have given away parts on TeamChevelle to people. If you would like, I can give you a couple for reference.

Durand
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From:
Sent: Tuesday, August 25, 2009 3:43 PM
To: Durand Ferguson
Subject: RE:


HAVE YOU THOUGHT OF MY LAST EMAIL ABOUT SENDING ME $20 MORE FOR THE HIGH COST TO SHIP TO YOUR RURAL ROUTE THAT WE BOTH DID NOT DISCUSS, IT WOULD BE NICE ON YOUR PART,SINCE YOU HELD BACK WHERE YOU LIVED.THANKS FOR HOPEFULLY UNDERSTANDING.

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Sent: Thursday, August 20, 2009 4:19 PM
To: Durand Ferguson
Subject: RE:
Importance: Low


SENT OUT TODAY USPS 1308 0950 0001 8433 7277, I MUST SAY I MESSED UP BY NOT GETTING YOUR ADDRESS BEFORE MAKING A DEAL AS IT COST ME $30 TO SHIP. YOUR IN THE STICKS AND IT COST MORE, I WANTED $50 FOR THE PAIR. BUT IF YOU WANT YOU COULD SEND ME ANOTHER $20 TO BE FAIR. I`LL LEAVE THAT UP TO YOU. THANKS

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Subject: RE: Date: Thu, 20 Aug 2009 07:02:38 -0500
From: Durand.Ferguson
To:

You should probably get it tomorrow or Saturday. If not by Monday, let me know.

Thanks,

Durand

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From:
Sent: Wednesday, August 19, 2009 10:11 AM
To: Durand Ferguson
Subject:


NOTHING YET I`LL LET YOU NO WHEN IT COMES IN.THANKS
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Subject: RE:
Date: Mon, 17 Aug 2009 13:40:56 -0500
From: Durand.Ferguson
To:

Dropping a USPS money order off in the mail this afternoon. The m.o. number is 16694778521 in the amount of $60. Let me know when you get it.

Thanks,

Durand

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Sent: Thursday, August 13, 2009 2:53 PM
To: Durand Ferguson

YES I WILL MY ADDRESS IS

THANKS SEND MONEY ORDER ONLY AND YOUR ADDRESS.
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From: Durand.Ferguson
To:
Will you take $60 shipped?

Thanks,

Durand
 

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Discussion Starter · #5 ·
Update:

I got the parts on Friday in good shape. They were sent insured which I did not discuss with the seller, so I would say he was upfront. However, the cast of shipping was on the box and it was $25.50 and not $30. I'm going to keep my word and send him the additional $10. This turned out good compared to a few of the horror stories I have heard here on the net. Lesson learned is be patient and don't get overly excited.....

Durand
 

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UPS just lost a set of door handles and they were worth $125.00 and insurance was only $100.00 - I'm mad, How can they loose a package with a tracking # ?

LK
 

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I have to negotiate shipping all the time. Free shipping on parts to the 48 states, yet I pay full price to Hawaii, is double dipping. Free shipping denotes a built-in shipping cost in the price of the part. If I pay full shipping costs after that, the seller is making MORE than they wanted for the part. This happens a lot. Then you have the random seller that will say they only ship UPS, which is the expensive route, turn around and use USPS, the cheapest. :sad: Had a guy get an extra $40 out of me like that once. :angry:
 

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Update:

I got the parts on Friday in good shape. They were sent insured which I did not discuss with the seller, so I would say he was upfront. However, the cast of shipping was on the box and it was $25.50 and not $30. I'm going to keep my word and send him the additional $10. This turned out good compared to a few of the horror stories I have heard here on the net. Lesson learned is be patient and don't get overly excited.....

Durand
:thumbsup: Love a happy ending!
 

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UPS just lost a set of door handles and they were worth $125.00 and insurance was only $100.00 - I'm mad, How can they loose a package with a tracking # ?

LK
Some one at UPS needed them worse than you. I know their Toledo OH hub had issues for awhile. I lost a few new parts from Jegs that disappeared there. Fortunately Jegs rushed out new ones.

DFER said:

Update:

I got the parts on Friday in good shape. They were sent insured which I did not discuss with the seller, so I would say he was upfront. However, the cast of shipping was on the box and it was $25.50 and not $30. I'm going to keep my word and send him the additional $10. This turned out good compared to a few of the horror stories I have heard here on the net. Lesson learned is be patient and don't get overly excited.....

Durand
Glad you got it worked out.
 

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Shipping parts has gotten out of control. It is real expensive now. I have sold a few parts on ebay and just sold some big prostreet tires. I had only put down 80.00 for shipping the 2 tires due to I had sold another set 6 months ago and that was the shipping price. I took them to UPS and Fedex and they were 120.00 ea to Virginia. I would have lost 160.00 due to shipping. The buyer and I both agreed to not go thru with the deal. It is best to get the shipping up front.

Also a good idea to pay the insurance. I hate UPS. They have lost items and broke items for me.

Glad it came out good for ya.
 

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Some one at UPS needed them worse than you. I know their Toledo OH hub had issues for awhile. I lost a few new parts from Jegs that disappeared there. Fortunately Jegs rushed out new ones.

I don't have that option, They were a set of Cadillac Escalade door handles I was going to put on my 04 Avalanche in the correct color no less. I'm bummed. They are like $200.00 new. I doubt anyone knew what they were because they were just in a generic box.:sad:

LK
 

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I don't have that option, They were a set of Cadillac Escalade door handles I was going to put on my 04 Avalanche in the correct color no less. I'm bummed. They are like $200.00 new. I doubt anyone knew what they were because they were just in a generic box.:sad:

LK
Hmmm, I paid around 43 bucks apiece for the Esky handles for my 02 Silvy in the correct color. at the local Chevy/Cadillac dealer. No shipping.
 

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I buy and sell on ebay and you have to be careful when you quote a shipping price; especially if you ship via usps like I do. I try to price shipping as low as possible and sometime I end up having to pay the difference myself. Now when I list something, I pad the shipping by 4-5 bucks in order to make sure the cost is covered and just refund any unused shipping fee to the buyer through Paypal.
 
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