Over the top Customer service - Chevelle Tech
Straub Technologies

 
LinkBack Thread Tools Search this Thread Display Modes
post #1 of 4 (permalink) Old Nov 4th, 11, 5:58 PM Thread Starter
Lifetime Premium Member
Wally
 
Join Date: Dec 2002
Location: Hubert, N.C. (Born in Louisville, Ky)
Posts: 5,251
Send a message via Yahoo to chevelledude71
Over the top Customer service

First of all, I've read many stories on TC about vendors/shops/companies with crappy Customer service.

Well, I just found one that has without a doubt, the best customer service of any company I've dealt with in years.

This one right here, Straub Technologies and I was talking with Chris. Five times in one day to be exact and not to mention, several emails.

Not only did he answer the phone (some places don't), he went above and beyond in his explanation of parts, what they do, what they can't do and gave me his personal opionion. I told him in an earlier email that I was no expert and he didn't mind answering each question I had...I HAD A BUNCH.

Needless to say, ST WILL be getting more of my business (not excluding today) in the future.

THANKS CHRIS.

Wally

SEMPER FIDELIS!!

T.C. #1952





To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.



To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.



To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.
chevelledude71 is offline  
Sponsored Links
Advertisement
 
post #2 of 4 (permalink) Old Nov 9th, 11, 11:17 AM
 
Join Date: Dec 2005
Location: Tri-Cities
Posts: 8,895
Re: Over the top Customer service

Wally,
Thanks for the comments. You should have parts all over your living room.

Chris Straub
Mfg Performance Parts

To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.


To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.


Why is it we never have time or money to do it the right way in the beginning but we always have time and money to do it over again?
cstraub is offline  
post #3 of 4 (permalink) Old Nov 9th, 11, 1:24 PM Thread Starter
Lifetime Premium Member
Wally
 
Join Date: Dec 2002
Location: Hubert, N.C. (Born in Louisville, Ky)
Posts: 5,251
Send a message via Yahoo to chevelledude71
Re: Over the top Customer service

Chris, the parts are to go straight to the Engine builder. My wife would KILL me if I had those parts sent here and scattered them across the living room. I did that before, after I first bought the Chevelle. I had the back bumper behind the couch, the new tires and wheels in the corner, head and taillight lenses under the coffee table, etc etc.

I'm going to call the guy in a few minutes to see if the parts came.

Thanks again and I look forward to putting the next order in soon.

Wally

SEMPER FIDELIS!!

T.C. #1952





To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.



To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.



To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.
chevelledude71 is offline  
 
post #4 of 4 (permalink) Old Nov 9th, 11, 5:54 PM
 
Join Date: Dec 2005
Location: Tri-Cities
Posts: 8,895
Re: Over the top Customer service

Quote:
Originally Posted by chevelledude71 View Post
Chris, the parts are to go straight to the Engine builder. My wife would KILL me if I had those parts sent here and scattered them across the living room. I did that before, after I first bought the Chevelle. I had the back bumper behind the couch, the new tires and wheels in the corner, head and taillight lenses under the coffee table, etc etc.

I'm going to call the guy in a few minutes to see if the parts came.

Thanks again and I look forward to putting the next order in soon.
Tell her the Crank is a "Blender" of such.....Just kidding stuff shipped to his shop.

Chris Straub
Mfg Performance Parts

To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.


To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.


Why is it we never have time or money to do it the right way in the beginning but we always have time and money to do it over again?
cstraub is offline  
Sponsored Links
Advertisement
 
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Chevelle Tech forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address. Note, you will be sent a confirmation request to this address.

Email Address:
OR

Log-in









Old Thread Warning
This Thread is more than 2925 days old. It is very likely that it does not need any further discussion and thus bumping it serves no purpose.
If you still feel it is necessary to make a new reply, you can still do so though.

Thread Tools Search this Thread
Show Printable Version Show Printable Version
Email this Page Email this Page
Search this Thread:

Advanced Search
Display Modes
Linear Mode Linear Mode



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome