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post #31 of 40 (permalink) Old Apr 6th, 19, 1:50 AM
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Bruce
 
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Re: Good Vendor / Bad Vendor

Many Retailers will give you better deals if you purchase large quantities of parts at one time, and combined shipping. Also, many Retailers will happily price match other Retailers. The big thing I learned is that Customer Service is often more important than a low price. That illusion of low price goes away when you have to ship a purchase back to the Retailer because the part is substandard.

I stopped ordering from one Retailer because IF one or more items on the invoice was in "backorder" status you'd NEVER, ever get those parts unless you called the Retailer and had Customer Service check up on them. I don't know what's wrong with their system, but backorders seem to fall off the edge of the earth. It just happened to me again two weeks ago: I ordered a new 3-spoke Comfort Grip Steering Wheel (with the "SS" in the horn cap that is a Ground Up exclusive so I had to order it for them) and sure enough, the Install Kit was on "backorder." When I finally called I was told the kit as in stock and should have shipped: what a PITA. Their shipping / handling costs have been outrageous (I used to get boxes that had been resealed with no less than 30 staples -- those staples aren't free-- and would indicate to me that an employee has an dysfunctional attitude). The Retailer used to be a sponsor here and at one time gave us a 10% discount, but apparently our comments signaled an "ungrateful attitude." The Retailer no longer sponsors Team Chevelle.

BTW: If you were running their Shipping Department, wouldn't you hold the shipment of a KIT until all the components comprising the KIT were in hand? It's not like I can do anything until I have the entire KIT! PLUS, now I have to pay extra shipping! PMOBT!

Anyway, I give Summit Racing super high marks, I seldom have an issue and when I do their CS is fantastic.
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post #32 of 40 (permalink) Old Apr 6th, 19, 8:11 AM
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Brad
 
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Re: Good Vendor / Bad Vendor

Quote:
Originally Posted by jackie schmidt View Post

One good thing about the Internet is just about every vendor has reviews. I study these before making a big purchase.
I also check reviews. However evaluating those can be tricky. Sometimes people will only leave a review when it is bad and may have little to do with the quality of the item. But a key phrase or comments will have me pull the trigger or look for something else.
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post #33 of 40 (permalink) Old Apr 6th, 19, 5:30 PM
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Re: Good Vendor / Bad Vendor

The thing about reviews is so.e sites won't let you leave a negative review. I tried many times to leave a review on Stihl site about a weed eater that was allergic to grass. I was finally told by their wonderful customer service that it was their site, and I couldn't leave a negative review, as it was bad for business...
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post #34 of 40 (permalink) Old Apr 6th, 19, 6:23 PM
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Lance
 
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Re: Good Vendor / Bad Vendor

Have used OPGI, NPD, Ground Up and Ausleys..OPGI's prices have gotten out of sight lately, even with the deals, but shipping wise closest to you, NPD, Ground up and Ausleys..whoever has the best price and shipping charges. OPGI raised their freight charges a while back unless you qualified for free shipping. I would always recommend looking at NPD and Ausleys first. Ausleys claims that if a part is not up to snuff as far as quality, they will not stock or ship it.
Probably why their inventory is more limited. Just remember, most of the aftermarket repos vary from OEM quality..if you can obtain or recondition the original part/pieces you may be farther ahead in many instances...FWIW
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post #35 of 40 (permalink) Old Apr 7th, 19, 1:20 AM
 
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Re: Good Vendor / Bad Vendor

My o2.
I have used several vendors for Chevelle and engine parts I really like NPD for resto parts their customer service is second to none, and the quality of the parts is excellent. I like Summit for eng and other non resto parts, Jegs seems good also very competitive on price I just don't like the way their web site is layed out.
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post #36 of 40 (permalink) Old Apr 7th, 19, 10:23 AM
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Lou
 
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Re: Good Vendor / Bad Vendor

Boy is that a tough question to answer. Especially if your like me and have bought so many different parts covering every aspect of the car. Where do you start. Are you rebuilding it as original or as a resto mod or custom or hot rod or semi look correct. As far as the easiest way to do a Chevelle I think Resto -Mod is the way to go. You don't have to meet any standard other than make it look nice. The most difficult is the original. This means every nut and bolt head has to have the correct markings. Take for instance the oil pan plug. On a 65 it has special markings on it. They don't make originals with those markings. I saw one on Ebay for $45. This is what you can expect if you go original. As far as vendors I've used them all. It's all about knowing what to look for and never take the vendors word that what their selling is correct. Sorry about that.
You have to know personally what it should look like and what it's made of. Some restoration parts are perfect and some not so perfect and trying to find the perfect replacement can be a lesson in futility. Chroming is outrageously expensive. That's just the way it is. I've got two repro bumpers from AMD and they look great and feel as heavy as the originals. But you still have people that give them a thumbs down. I buy all my sheet metal from AMD. My best advice is know what it looks like and if the reproduction has the correct markings.if possible. It's the product , not the vendor. Look for the correct product. Take for instance tie rods. The correct tie rods on a 65 have the grease fittings on the sides and not the face. This is so it doesn't interfer with the sway bar. Vendors sell them with the grease fitting on the face. It's the correct size and length but that's not completely correct. Good luck finding them with the correct thread , length, etc. with the grease fitting on the side. You need to know what your replacing and stick with the exact configuration. Good luck.
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post #37 of 40 (permalink) Old Apr 8th, 19, 5:32 PM
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Greg
 
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Re: Good Vendor / Bad Vendor

Quote:
Originally Posted by HKalin View Post
I've bought from a lot of different vendors too. . . . I have also bought a few things from OPGI but find their prices can be up to 3 times the cost that others charge. OPGI does have a few parts that others don't carry though.
I also consider OPGI to average on the high side, but in looking back, I see I've bought more parts from them than anyone else. Maybe they've had the best selection at the time -- or availability. It pays to compare prices. I'm in the market for the upper and lower tailgate moldings, plus two sets of tailgate extension moldings for a '68 El Camino. As of today for all: OPGI $111.97; GU $145.91; NPD $168.90. However, I also need a set of lower side body moldings: GU $119.95; OPGI $ 249.99; NPD $279.95; so OPGI wasn't low for all my immediate needs.

Quote:
Originally Posted by Eddie K View Post
You can enter OPGI part number into Summit Search Engine and buy the same part (from OPGI) at a cheaper price and free shipping if it's over $99. I found out cause I was looking for door handles and some other trim parts, saved couple of hundred by buying the same OPGI parts through Summit.
I never knew that. Very good to know and an example of why TC is great. So, I just tried it. RE the '68 El Camino above, a pair of tail gate extensions from OPGI are $20.99. The duplicate extensions thru Summit at $19.99. Good deal! But, the pair of upper and main main moldings that are $69.99 at OPGI are $79.99 at Summit. Again, it pays to shop around.

I appreciate the comments from Rick at NPD. Good to know that some are trying to inject quality into the mix. And, the comments from NickeyChevelle, 658Chevy and Billdini about customer service are important if you're looking for more than a one shot deal.

Greg

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post #38 of 40 (permalink) Old Apr 9th, 19, 11:47 AM
 
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Re: Good Vendor / Bad Vendor

I know this may be taboo on here but I am the grandson at Sundell Auto Specialties. We carry pretty much all of the new repro parts but we also have over 1000 GM cars and about 400 are chevelles. We did pick up some NOS parts that we are slowly getting to listing. This is self advocating so I understand if people disagree. We also let people come and walk through the yard and I try to update our facebook regularly with pictures. Again this is self promotion so I am biased because I do like to eat at the end of the week.
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post #39 of 40 (permalink) Old Apr 9th, 19, 1:57 PM
Tobias
 
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Re: Good Vendor / Bad Vendor

Totally agree about Summit Racing..
You would be surprised at what they have available specific to your year and model of vehicle.
Plus, there prices are very reasonable and how can you beat free shipping over $99.00!!
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post #40 of 40 (permalink) Old Apr 13th, 19, 1:13 PM
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Re: Good Vendor / Bad Vendor

Sure many are the same. I do like the seat covers from Muscle Factory however the coloring on one corner seems to rub off easy

FOAM....have your upholstery guy do it unless you like REAL soft foam. Dash pads, grilles are hit and miss. It beats hunting down old junk, paying throuhg the nose, replating etc

Still looks the same just not as tough.

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