I dropped a column off with Wayne Wiles (owner/operator) a couple years ago to have the correct lockout bracket installed. He did an excellent job and got the item back to me quickly. I would absolutely use Wayne again!
I placed my first order with them because they sponsor this site, shipping was fast products were ok ( ordered a console kit wasnt real happy with that but they just resell them so I cant hold that against them I guess ) but where the problems come in is with the shifter install kit. It had the wrong reverse arm in the kit, now that isnt thier fault either however the process to return and get credit for it was. I called them and tried to get an exchange for the reverse arm but no I had to send the whole kit back, well I had just spent about 4 hrs installing this thing ( my first shifter install give me some slack ) and I really didnt feel like taking it all back off and starting over when the new one came. So the alternative was to buy a new shifter kit and take out the reverse arm and put the bad one in that and return it. That has cost me about 30 bucks in shipping so far but the real problem is it's been a month since this happened and I still dont have my refund, everytime I call the girl that handles returns is unavailable, I was told 2 weeks ago my refund was due to be taken care of in 2 days...nothing. I was ok with everything up untill this happened now I would hate to buy anything else from them in case there is an issue cause you cant return it.
Salesman and Catalog lead me to believe I was getting an "A" rated tire. I paid a premium price for second rate tires. After they were mounted I noticed They were rated "B,B" Traction =B, Temperature =B and Treadware =300 I would never put such a poor grade tire on my car. Now I am stuck. I feel I am endangering my family and friends. Lookout for Diamond Back Classics
Rating: 1
Product Details: "Diamond Back III Radial Redlines" by snydes - posted products and: - Rating: 8.00
Last Review Posted by SixActual - posted products and: 10:36pm
Except for one time, everytime I call it seems that the salesperson is annoyed at me for calling, and they rush through my order never taking the time to treat me as a customer.
I provide the part number and they never respond with the name of the part. All they say is "Next," and at the end of the call they never tell me the total cost of my order, so I always have to ask.
In one instance, at the beginning of the call I informed the salesman I was a TC member, but he never once asked me for my member number, nor did I recieve the member discount. As I mentioned above, he was just another person who just wanted to take my order and get off the phone as soon possible.
They had exactlly what I needed and they shipped it on time. I have onlly one complatint. They are a little pricey when you add in shipping. Other than that they are great company to deal with.
Rating: 9
Product Details: "Master Body Bolt and Underhood Detailing Kit" by 350_Malibu - posted products and: - Rating: 9.00
Last Review Posted by floyd66 - posted products and: 5:44am
I was also unimpressed with my dealing with SMI. I bought a QJet (stage2) and it came with a warped top plate (it sealed but still...I could have got a straight one?)
Product Details: "Stage II Holley 750 Vacume Secondary" by ahsom69 - posted products and: - Rating:
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