Product Reviews

Home · Search · Member List · Register

» Number of reviews : 219 - viewing 10 Per Page

Last Review Posted by Stalkingbear - posted products and: 3:51am

[ Post a Review ]

I am done with this company. Last straw is the gutter trim for the '65 - the bend at the end by the windshield was manufactured to turn down - it should have turned in. I got approval to return and provided a copy of the cost to ship. Inever heard from them so I called and was told that "all of them turn down so we would still have the issue if we sent a new one." I asked, 'So all of your trims are made wrong?' THe fun answer was, 'We have sent these out with no problems.... so we are refunding the charge to you.... but not the freight since it was not OUR problem." Thanks for nothing - I went and threw my catalogs away, never again.... never again. I still have parts that don't fit but they have lost me as a customer forever. AND, I tell everyone.

Rating: 1

Product Details: "Origional Parts Group" by Mali Blu - posted products and: - Rating:

3.59

Last Review Posted by trmnatr - posted products and: 1:37am

[ Post a Review ]

They have always provided me with great products and great service. They have went out of their way for me a few times. I like the salesmen i met the first time, Ken and Dave {Doc}. Ken is the owner. I have never spoke to anyone else as the salesmen i deal with are A+ They are very stand up also, They donated some parts to help out with Jimmyp's car who recently passed http://www.chevelles.com/forums/showthread.php?t=242235

Rating: 10

Product Details: "Ground Up" by Neal Wright - posted products and: - Rating:

6.50

Last Review Posted by Burbank SS - posted products and: 9:47am

[ Post a Review ]

Fuel tank and sending unit for 64. A lot of places list the sending unit for a 64 as fitting multiple years. 64 was unique as to the resistance. Order took only minutes. Shipped quick. My mechanic was amazed at the price. Fits nice and works well. These guys are the real deal.

Rating: 9

Product Details: "True Connections - A good vendor" by Joeks - posted products and: - Rating:

8.00

Last Review Posted by SixActual - posted products and: 6:52am

[ Post a Review ]

I've made most of my purchases from OPGI and I deal with one Rep and one Rep only. His name is Ray Temple, Ext-215, is very friendly and has really been a big help to me. He advises me of what's discounted when I place an order, and also advises me when the next sale will begin or end. If I call him and he's on another line with a customer, he calls me back as soon as he can on the same day, so I can place my order. On back ordered items I was never charged for shipping on those parts. Every part I ordered from them, totalling over $4000 so far as of 09.17.2008, have been of the highest quality, even those made in China or Taiwan. Several back ordered items have been a pain, but since I have no need for the majority of those parts thus far, it's not a big deal at this time. When ordering and paying for parts, you accumulate points and after you accumulate an "X" amount of points, you'll receive $90.00 off your next order. However, you must call them to obtain how many points you have accumulated. Every invoice you receive has the number of points you received with THAT particular order, and you do not have to use those points when you reach the lowest limit; you can carry them over to your next order to receive additional dollars off and you're points NEVER expire. One problem is that OPGI tags an extra couple of dollars for "Insurance," which I'm not to happy with, but when I speak with Ray, I simply tell him I don't want the insurance and he's cool with that. I'll pay for the Insurance if I order a part that I feel may be damaged during shipping. The cost of shipping isn't that bad considering they are located in CA and I reside in NJ. I've dealt with other companies and have been satisfied with most of them, but I feel more comfortable dealing with OPGI.

Rating: 10

Product Details: "Origional Parts Group" by Mali Blu - posted products and: - Rating:

3.59

Last Review Posted by Dave Birdwell - posted products and: 4:59am

[ Post a Review ]

I ordered 124 items from the Michigan warehouse, and all but 2 were in stock in MI, and the 2 were in stock at other stores. Order showed up complete, in 2 days. Have bought through them several times and haven't had a problem yet.

Rating: 10

Product Details: "National Parts Depot" by smallblock_chevelle - posted products and: - Rating:

9.57

Last Review Posted by chvynut - posted products and: 10:13pm

[ Post a Review ]

I have dealt with them for many years. They are generally pretty knowledgeable and have a good supply of parts. I have been mostly happy with the quality of parts I have received from them. They are willing to help you track down hard to find or used parts, which I appreciate.

Rating: 9

Product Details: "True Connections - A good vendor" by Joeks - posted products and: - Rating:

8.00

Last Review Posted by chvynut - posted products and: 10:07pm

[ Post a Review ]

I am constantly impressed by their excellent customer service and good prices. Their standard ground shipping is free (plus a nominal handling fee) and from Sparks, NV to me in San Jose, CA is usually next day. Products are very well packaged and have yet to have a packing error.

Rating: 10

Product Details: "Mail-online parts supplier" by Mali Blu - posted products and: - Rating:

9.82

Last Review Posted by BillsCamino - posted products and: 3:05pm

[ Post a Review ]

Super fast shipping...within two days! Very rare that an item isn't in stock.

Rating: 10

Product Details: "National Parts Depot" by smallblock_chevelle - posted products and: - Rating:

9.57

Last Review Posted by BillsCamino - posted products and: 2:54pm

[ Post a Review ]

Ditto about John... I've bought items from him quite a few times. John always seems to have the hard to find stuff!

Rating: 10

Product Details: "used Chevelle parts supplier" by Roofuss - posted products and: - Rating:

10.00

Last Review Posted by Neal Wright - posted products and: 2:22pm

[ Post a Review ]

Summary … no I wasn’t pleased by service. Rude sales person and un-comprehensible shipping cost. Explanation below: Placed order #45918 online on 7/15/08. Chose Ground Up because of their association with TC, and stocking both Metro SuperSoft & PUI WeatherFelts. First trouble is their online store is horrible. I wanted to add a door hinge roller detent kit. Had their catalog and item p/n in front of me. I searched everyway I could find (part number, description, category) and no way could I get this part. Ended up ordering detent kit from NPD. Prices in general were fair on other items though. The real trouble came (I think, I’m still confused) in their shipping policy. I knew when ordering it was a bad sign that the same page that advertised free standard shipping on orders over $250 … also had a standard shipping estimation chart (http://www.ss396.com/shipping_costs.htm), showing: Orders $200-$300, $32.95 Orders $300-$400, $36.95 Orders $400-$500, $42.95 (it keeps going). I proceeded, figuring that at the end of the transaction … they would have to confirm my final credit card payment amount. At the end of the online shopping, I get the sum of my parts total ($250.45) … A line “Shipping: *Shipping Charges Not Included: $0.00” … A line “Sales Tax: $0.00” … A line “Total: $250.45”. I agree to this, as this was the sum of parts total with what I thought was showing Free Shipping. On 7/16, I receive an e-mail confirmation showing the same. Night 7/16, I try balancing my checkbook to find card has been debited for $265. I reply-back my previous e-mail confirmation on 7/17. Understand that the $15, I’d write off … but have a real issue with my credit card being charged an arbitrary number I didn’t agree to. On 7/17, I also call (since rumors have been of slow responses). Guy who picks up isn’t nice:-) Explains that my shopping total was actually $242, and that my card was charged $23 shipping. I inquired about the $250.45 total, and which parts weren’t ordered? Sales guy explains that I wouldn’t have been eligible for Free Shipping anyhow since WindowFelt kits ship oversize … and catalog does not designate WindowFelts oversize (nor does any other vender’s catalog). But he insisted order was out, and I was going to get billed $265. That night, when I got home … got my notes in front of me, and called again. This time I spoke with Mike, who was extremely nice!!! Mike explains that my shopping total is now $240 (?) … we read off the list of items, and everything is on there. He will credit my card to reflect Free Shipping and $240 total bill. On 7/18, I receive a response to my e-mail on 7/17 … that my credit card will now be billed the original $250.45. I’m thinking Mike, and whoever sent the e-mail response haven’t communicated … but I’m absolutely great with a $250.45 total. So, now … I’ll give it another week and see how much my credit card is billed, as after the past few days I don’t think I know? I applaud Mike; he was excellent to deal with. The first guy was an absolute jerk, and the shipping policy is way overpriced, and completely un-comprehensible. The details are too long to go into my first experience with Ground Up (but they follow a similar trend) … at that time, the excuses were moving to a new facility (5-6yrs ago). Second experience with them now, and I’m done. Thanks, Neal

Rating: 3

Product Details: "Ground Up" by Neal Wright - posted products and: - Rating:

6.50

All times are GMT -4. The time now is 11:21 PM.