Much thanks to NPD !!!! Great customer service. - Chevelle Tech
Chevelle Tech join team chevelle as a supporting member  
Chevelle Parts at      
GROUND UP &         
Official Sponsor of Team Chevelle

Auto Insurance is the premier Chevrolet Chevelle Forum on the internet. Registered Users do not see the above ads.
National Parts Depot National Parts Depot

Thread Tools Search this Thread Display Modes
Old Oct 17th, 12, 4:33 PM
BillsCamino BillsCamino is offline
Gold Founding Member
"Wild Bill"
Join Date: Feb 2000
Location: Marietta, GA 30066
Posts: 25,957
Send a message via AIM to BillsCamino
Thumbs up Much thanks to NPD !!!! Great customer service.

About two weeks ago I ordered the Chevelle dual exhaust hanger kit, p/n C-3616-105SK from NPD in Charlotte.
When installing this kit on my '66 Sedan earlier this week, I noticed the tail pipe hangers are not correct and no matter what I could not get them to work.
I also noticed on the kit parts box that this kit actually comes from Pypes.

I called NPD-Charlotte today to discuss this issue...spoke with a very helpful gentleman named Paul. After understanding my problem, he suggested I call Pypes directly which I then did.

Come to find out this hanger kit is Pypes p/n HGH-31 which includes the HGH-11 tail hangers. Per Pypes, this kit is for a '68-72 Chevelle only...not for the '64-'72 models as is advertised in the NPD catalog.
The correct tail pipe hanger for the early '64-'67 models is p/n HGH-10...and the correct complete dual hanger kit is Pypes p/n HGH-30.

Anyhow, after getting off the phone with the Pypes Tech line, I then called NPD's Paul back and relayed all the info I had just found. Paul mentioned that a correction would be noted on what years this kit actually covers.

NPD also has agreed to refund me back a portion of the kit price so I can order the correct tail hangers directly from Pypes which are not offered right now from NPD.

Great customer service!!!
1972 GMC Sprint

Team Chevelle #613
ACES #3920
CAMI (Ireland) #14
CanAm Chevelles #136
Carolina Chevelles #185
Heart Of Dixie #231
Long Island Chevelles #113
Reply With Quote Quick reply to this message
Sponsored Links
Old Oct 17th, 12, 5:50 PM
69SHEVL 69SHEVL is offline
Lifetime Premium Member
Join Date: Oct 2011
Location: South Florida
Posts: 1,613
Default Re: Much thanks to NPD !!!! Great customer service.

They got good taste in cars, as well!

My 69 Chevelle Convertible

AACA Senior Grand National
Good Guys Muscle Car of the Year Finalist
Eckler's Winternationals Platinum 1000 pts
NPD Choice Award All GM Oktoberfest
4 times Concours d'Elegance Best in Class
MCC Gold & 2 times People's Choice Award
Carolina Chevelle Club Best in Show
Reply With Quote Quick reply to this message
Old Oct 17th, 12, 10:53 PM
1972convss454 1972convss454 is online now
Lifetime Premium Member
Join Date: Feb 2008
Location: Brownsville,Tennessee
Posts: 3,436
Default Re: Much thanks to NPD !!!! Great customer service.

NPD is a great company.

Originally Posted by 69SHEVL View Post
They got good taste in cars, as well!
My Brothers old 70 still graces the inside page of their latest catalog.

TC# 5427
ACES# 7460

1972 Chevelle SS 454 LS5 "W" Code Convertible
Sequoia Green White Top and Interior
1970 Chevelle SS 396 "L78" 4 Speed Coupe
Black with Black Bucket Interior

Other Stuff....
Reply With Quote Quick reply to this message
Old Oct 18th, 12, 10:03 PM
Stormer Stormer is offline
Tech Team
Join Date: Jun 2012
Location: Brazil
Posts: 146
Default Re: Much thanks to NPD !!!! Great customer service.

I've been using NPD for a few times now, and their service is very correct.
Reply With Quote Quick reply to this message
Sponsored Links
Chevelle Tech > Supporting Vendors > National Parts Depot      Current Topic: Much thanks to NPD !!!! Great customer service.
Quick Reply

Register Now

In order to be able to post messages on the Chevelle Tech forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
User Name:
Please enter a password for your user account. Note that passwords are case-sensitive.
Confirm Password:
Email Address
Please enter a valid email address. Note, you will be sent a confirmation request to this address.
Email Address:
You do not have to be specific but it helps others answer your questions or offer parts.
Please select your insurance company (Optional)
First Name
It's always nice to know a name instead of Mrhot67ss
One last thing to do to slow down the spammers
Enter the first letter of this word: Chevelle


Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -4. The time now is 11:14 PM.

Is there a site like this for?    El Caminos Camaros Novas Impalas GTO Chevy Punch All Chevys

2009 Team Chevelle - AutoForums