Is my wireless router dead? [Archive] - Chevelle Tech

: Is my wireless router dead?


Al
Dec 6th, 04, 3:56 PM
DI-713P wireless router.
Was working great until yesterday. I unplugged it and took it to a friend's house (bob, admin of buicks.net) but never took it out of the truck.

We used my laptop to configure a wireless network from his house to the shop (400 ft) using a newer D link router and hawking technologies antennas.
Took awhile, but all works great.

Now, i got home, put my router back and fired up the laptop, I could connect to the router but no further, figured I messed something up and spent an hour or two with all the settings with no luck.

I gave up on the wireless part and hooked up via cat 5 to the router, hmm, no light on the network card, tried another computer, same thing. I reset the router to factory default, but still no connection light or IP, the router lights flash like something is happening but that's all. All I can figure at this point is something is toast with the router.

Before I relegate this to the scrap pile, any suggestions?

thanks, Al

Joe Y
Dec 6th, 04, 4:02 PM
Al, what you're going to have to do is turn off the router and power cycle your modem, connect your computer directly to the cable/dsl modem, reset your MAC address, turn your router on, change your connection back through the router and see if it works.

More than likely the MAC address replication is what died in memory and it needs to regain it.

slowtalker
Dec 6th, 04, 4:18 PM
Al, the cable modems I've worked with are mac address sensitive. That means the modem will only respond to a device it recognizes. You can cycle power on the cable modem to cause the modem to recognize a new device. Wait until the modem is up and running. Turn on the router and check to see if it gets ip settings from the router. Turn on the PC and see if it gets ip settings from the router.

Al
Dec 6th, 04, 4:31 PM
Thanks. I'll give that a try. I should mention that I can't even get to the router admin page that is at:
192.168.0.1
so am unable to even see any configuration options.

Finally
Dec 6th, 04, 5:33 PM
I'm lost, you said you connected your laptop to the router, you reset to factory defaults. In your last reply you said you can't get to the admin page on the router. Is there a hardware reset button to restore factory defaults or is that a new development? The lan side be operational even if the modem is disconnected.

Gene McGill
Dec 6th, 04, 5:51 PM
With your laptop phyicslly plugged into the router, try refreshing your laptop's ip address (winipcfg for win98 or ipconfig for nt). That should get you able to get to the admin page. If not, try giving your laptop a phyical address like 192.168.0.101 and 255.255.255.0 for subnet, instead of getting one automatically, at least until you can verify the router operation.

Al
Dec 6th, 04, 6:09 PM
sorry for the confusion. I can get a wireless connection in that the laptop shows a green 'connected' but that's all, no pages or admin page and no assigned IP.

I physically connected a cable to the router and got no connection status (network card on computer showed no light and said no connection).
Held in the factory reset button, followed instructions and supposedly 'reset' the router to factory specs.
Still nothing happens when I connect to the router by plugging in a connection except the status lights on the router flash (which gave me false hope) but nothing on the computer end of the cable(s) (tried several to make sure it wasn't a bad cable). It seems like it lost the ability to recognize any network cards, like the software just isn't there anymore.

Gene:
I just tried setting a static IP on the laptop, even tried one d-link advised about a crash recovery method of 192.168.0.10 but that didn't work and the crash recovery software did not find anything to update. If I try to renew an IP, it finds nothing to renew.

thanks.

DjD
Dec 6th, 04, 6:45 PM
Al - do I understand correctly that you have connected via cat5 from a PC's nic (laptop or otherwise) to a port on the router and can't access 192.168.0.1 in a browser? Even if you have to press the reset button on the back of the device this should work... Verify your PC nic is config'd and working by pinging
"localhost". If it pings you're good to the lan drop.

Here's some of the DI-514 FAQs from my device.

Q1: I have problem connecting to the web-management interface.

1> Check that the power LED in the front of the DI-514 is ON.
2> Check that the link light status of the Ethernet port used by your computer is ON.
3> Check your computer's network settings - verify that your TCP/IP settings are correct. In windows 95/98, you can type winipcfg in the DOS prompt. In windows XP/NT/2000, you can type ipconfig in the DOS prompt.
4> Check to see that your computer's IP address is in the same network as the DI-514. The computer's IP address should be in the range from 192.168.0.2 to 192.168.0.254.
5> Type http://192.168.0.1 in your browser's URL interface.

Q2: The DI-514 has successfully connected to the ISP (from the connection status shown in the Device Information screen) but I cannot surf the Internet.

1> Check if your computer's IP settings are correct.
a. Your computer's IP address should be in the range from 192.168.0.2 to 192.168.0.254.
b. Your computer's network mask should be 255.255.255.0.
c. Your computer's gateway should be 192.168.0.1 (The IP address of the DI-514).
d. Your computer's DNS IP settings should be 192.168.0.1 (The IP address of the DI-514).
2> Try to ping an existing Internet IP, ex: www.dlink.com. (http://www.dlink.com.)

Q3: The DI-514 has problems getting IP settings from the ISP

1> Make sure that your Cable or DSL modem is connected properly.
2> Try resetting your Cable or DSL modem by powering the modem off and on.
3> If you are using Dynamic IP addressing, make sure that your Cable or DSL modem is DHCP capable.
4> Some Internet Service Providers (ISP) require a MAC address to be registered with them. In this case, make sure you specify the correct WAN Ethernet MAC address required by the ISP under "Home" > "WAN" > "Dynamic IP address".
5> If your connection is DSL and your ISP requires you to input username and password, then your connection is a PPPoE connection. To connect to the ISP's PPPoE server, you have to input your PPPoE username/password from "Home" > "WAN" > "PPPoE".
6> If your connection is Cable and your ISP requires you to input a specific host computer name, you have to input the host computer name from "Home" > "WAN" > "Dynamic IP address".

Q4: If all else fails ,what can I do?

1> Reset your cable modem or DSL modem by powering the unit off and on
2> Reset the DI-514 back to factory default settings in "Tools" -> "System Settings".
3> Configure the device with the "Setup Wizard".

Q5: Does the home internet gateway support PPP over Ethernet (PPPoE) Yes, the router does support PPPoE. To setup PPPoE support:

1> Enter the web-based management utility by typing "http://192.168.0.1" in your web browser's address line. Press Enter
2> After logging in, go to "Home" -> "WAN" -> "PPPoE"
3> Enter the username and password provided by your ISP.
4> Click Apply to save the settings.
5> Go to "Device Information" to ensure that PPPoE is enabled and that the status is connected.

Q6: How will I be notified of new firmware upgrades?

All new firmware will be posted on D-Link support website at http://support.dlink.com, where they can be downloaded for free.

Q7: Does it matter if I use a Dynamic IP address or Static IP address for my computer?
No, the DI-514 can be configured for either case. For Static IP address, you have to make sure of the following:

1> The IP address is in the range from 192.168.0.2 to 192.168.0.254.
2> The network mask is 255.255.255.0.
3> The gateway is 192.168.0.1.
4> The DNS server IP address is correctly setup. For dynamic IP setting, you can check if your computer has successfully acquired IP settings from the DI-514. We strongly recommend that your computer is setup to acquire IP settings from the DI-514 DHCP server.

Q8: Does the DI-514 support VPN?
Yes, the DI-514 supports VPN (PPTP pass-through and IPSec pass-through). The DI-514 supports multiple concurrent VPN sessions.

Q9: Does the DI-514 prevent hacker attacks?
Yes, DI-514 supports hacker attack logging and will be able to log most recent attacked hacker patterns. You can view the logs at "Status" -> "Log".

Q10: Why can't I connect to the DI-514 wirelessly?
Make sure that you have the correct SSID set. Also make sure that you are running on the same channel. Also, if you are using encryption make sure that you are on the same Key as the DI-514.

Q11: Should D-Link 802.11b wireless products communicate with the DI-514 out of box?
Yes, all D-Link 802.11b have the same default settings. The SSID is set to default and the channel is set to 6.

slowtalker
Dec 6th, 04, 8:42 PM
do you have another pc to try on the router?
will your laptop direct connect to the cable modem and show a link light and work?

Al
Dec 6th, 04, 10:06 PM
I've used several computers with the same results, different cables, etc.

The laptop works fine, I'm answering this post with a cable running across the floor to a direct connection (not the router).

I think this router gave up the ghost. There appears to be no way to connect to the router admin page. Online searches seem to show quite a few problems with this series of router, so perhaps I'm lucky it lasted as long as it did?

It looks like I"m ordering a new one tomorrow.

Al

slowtalker
Dec 7th, 04, 9:51 AM
sounds like the right thing to do.

Dean
Dec 7th, 04, 12:59 PM
Don't order one Al, I have an almost new Linksys you can have.

Al
Dec 7th, 04, 4:37 PM
ack, thanks Dean - but I've got a new D-Link AirPlus Xtreme on it's way.

gUmBaLL68Malibu
Dec 7th, 04, 11:25 PM
Are you sure you are connecting to YOUR wireless router and not a neighbors? I would just try recyling the thing back to factory defaults and start over. Also might wanna try a firmware update, i believe d-link just needs the address of the router. Also migh twant to try setting up static and getting to the thing and seeing whats up.

Good luck.

Joeks
Dec 8th, 04, 10:37 PM
Al, a Linksys is a much better wireless router than a D-Link. D-Link uses lower end components in their equipment. Linksys routers have a much greater connectivity reach than D-link.

Al
Dec 9th, 04, 12:12 AM
Thanks. wasn't aware of the linksys/D-link info. I'll keep that in mind for the next round.

yes, it was my router that I was connecting to, both wireless and direct, I plugged right into the *&$ thing, but no luck. Used the factory default but can't update the firmware as I can't get any admin page out of this thing. The IP just won't return anything. Tried a static, but again, nothing is nothing coming back.

I've given up on it. Thanks though.

Joe Y
Dec 9th, 04, 2:08 AM
Linksys=cisco

Joeks
Dec 10th, 04, 12:30 AM
Linksys=(lowend) Cisco