Got a reminder about expiring membership [Archive] - Chevelle Tech

: Got a reminder about expiring membership


AZCamino
Aug 18th, 09, 9:47 PM
My membership was due to expire this month, so that was a reason for me to go for the upgraded Lifetime Membership about a week ago. According to the banner that pops up when I log on; "Your Team Membership is active until Sat, Aug 08 2099. Thank you for supporting Chevelle Tech". So I was surprised that I got a e-mail reminder today concerning my membership expiring:

"Your support of TC is appreciated and this is a reminder that your membership is
coming up for renewal. . .

We invite you to renew at your convenience, within the next 10 days.
Alternately, if you no longer wish to continue your membership, we have included a quick fill out form for you to share your comments with us. "

It doesn't seem to me that this Lifetime Membership deal was coordinated with the normal membership renewal process.

TheDon
Aug 21st, 09, 8:55 AM
It doesn't seem to me that this Lifetime Membership deal was coordinated with the normal membership renewal process.

On the Upgrade side of things, you are quite correct. It is a consequence of responding quickly to member needs.

Don