My computer has been dead slow for a while now. I run a performance test( built into my computer) and it tells me that disk (D) only has 10% free and to unstall and remove items not needed?? I go click on disk (D) and it tells me not to unstall anything from this disk and won't let me??

Disk C has 90% free which I always thought this was the main one to be worried about?

I'm no computer guy which I'm sure you figured that out by now:D

I need a lesson here!!

Thanks Bill

How big is your hard drive?

My computer has been dead slow for a while now. I run a performance test( built into my computer) and it tells me that disk (D) only has 10% free and to unstall and remove items not needed?? I go click on disk (D) and it tells me not to unstall anything from this disk and won't let me??

Disk C has 90% free which I always thought this was the main one to be worried about?

I'm no computer guy which I'm sure you figured that out by now:D

I need a lesson here!!

Thanks Bill

Is this a laptop? "D" might be the factory backup to reinstall the OS. If so don't do anything to "D". Your "C" has plenty of space. How much free space really has nothing to do with computer performance, unless "C" is near full.

Is the "computer" slow or just the internet slow? When not doing anything how much of the CPU is being used?

Start with the standards...

Run a Virus Scan
Run CCleaner
Run Malwarebytes
Defrag

After that, tinker with mscofig, and turn some junk off that is using your memory.

If you still are molasses after all that.... then.... Mabye format and reinstall.... else you are pretty much s.o.l.

Now if it just the internet that is slow after all the above.. run a speedtest..maybe your connection is more a of tortoise than a hare.

Big D

Did all that but I tried something that tells me it's my service. I hooked up my new laptop and I got the same results.

As asked
Is the "computer" slow or just the internet slow?
Well ?

As asked

Well ?


Some people just can't help it.. Can they?

OK ???
But is the computer slow or just the internet ???

Is this a laptop? "D" might be the factory backup to reinstall the OS. If so don't do anything to "D". Your "C" has plenty of space. How much free space really has nothing to do with computer performance, unless "C" is near full.

Is the "computer" slow or just the internet slow? When not doing anything how much of the CPU is being used?

At times the computer is slow not being on the net. Other times on the net the pages won't load or it takes for ever.

ok ???
But is the computer slow or just the internet ???

both

Two questions, maybe more...

What's your system?
What type of isp do you have? Speed?

www.speedtest.net results?

Big D

Start with the standards...

Run a Virus Scan
Run CCleaner
Run Malwarebytes
Defrag

After that, tinker with mscofig, and turn some junk off that is using your memory.

If you still are molasses after all that.... then.... Mabye format and reinstall.... else you are pretty much s.o.l.

Now if it just the internet that is slow after all the above.. run a speedtest..maybe your connection is more a of tortoise than a hare.

Big D


Sorry, no offence Big D, but this is false information. He has a lot of things to check prior to an FFR. An FFR is a GOOD thing in certain situations, but not in this case without doing some investigating and knowing the root cause.

He needs to check where his page file is (maybe on the D: Drive, hogging it up.), the startup menu, msconfig, and REGISTRY all need to be checked. There are sooo many things that could be slowing him down that it's hard to pass judgment so quick. Just this last week I had 4 workstations at work that each one had the same spyware/hijack program that needed to be addressed (operators spreading it via their usb/mp3 players). All it took was a simple edit of the startup programs in the registry to fix them (and the production managers putting the hammer down on external devices), plus I disabled the usb ports on all workstations and cleaned out the workstation as general upkeep :thumbsup:.

The D drive, if it's a recovery partition, should NOT affect your performance. OP check the basics and send me a PM if you need additional help.

Are we working with Vista or XP, just curious cause they're slightly different?

At times the computer is slow not being on the net. Other times on the net the pages won't load or it takes for ever.

both

This can still be a computer issue an not a network issue. We need more info bro. What have you been downloading lately! :cool:

I have att&t yahoo PRO. The computer is vista. I've done all the thing's that you would normally due. Such as clean the system,defrag,disc clean and so on. Doing the regular stuff like that is about my limit on computers.

I also stated in my other post that I hooked up my laptop and it was just as slow.

I have noticed at times it seems to be pretty fast and then it goes dead slow and then it becomes fast again and then repeat it's self.

I guess I missed the part where it was happening on 2 different computers. Do you have a router or modem? Are you running direct cable or wireless connection to your router?

Sorry, no offence Big D, but this is false information. He has a lot of things to check prior to an FFR. An FFR is a GOOD thing in certain situations, but not in this case without doing some investigating and knowing the root cause.

He needs to check where his page file is (maybe on the D: Drive, hogging it up.), the startup menu, msconfig, and REGISTRY all need to be checked. There are sooo many things that could be slowing him down that it's hard to pass judgment so quick. Just this last week I had 4 workstations at work that each one had the same spyware/hijack program that needed to be addressed (operators spreading it via their usb/mp3 players). All it took was a simple edit of the startup programs in the registry to fix them (and the production managers putting the hammer down on external devices), plus I disabled the usb ports on all workstations and cleaned out the workstation as general upkeep :thumbsup:.

The D drive, if it's a recovery partition, should NOT affect your performance. OP check the basics and send me a PM if you need additional help.

Are we working with Vista or XP, just curious cause they're slightly different?

As I mentioned, FFR was a last option after Cleaning The registry (CCleaner), clearing out MSConfig, Disk Clean UP (CCLeaner), Spyware removal, and a defrag. Seeing as he said he had 90% free space and going with a high 4GB the paging file would be by default 5.5 GB, thus not being an issue.

I still stand by what I said, if you have Cleaned Your Registry, Cleaned you hard drive, removed unecessary startup process, removed Spyware/Malware/Adware/Trojans/virus, defragged your hard drive, and have determined that it isn't your internet connection slowing you down. You have two options, Format and refresh, or update your hardware. I'm not jumping to a quick decision. My work computer and Home PC have only had windows installed once... I've yet to reach the point where I have had to reload my machines.

Big D

I have att&t yahoo PRO. The computer is vista. I've done all the thing's that you would normally due. Such as clean the system,defrag,disc clean and so on. Doing the regular stuff like that is about my limit on computers.

I also stated in my other post that I hooked up my laptop and it was just as slow.

I have noticed at times it seems to be pretty fast and then it goes dead slow and then it becomes fast again and then repeat it's self.


Same slowness on both computers... what are your results from www.speedtest.net (http://www.speedtest.net) or www.speakeasy.net/speedtest (http://www.speakeasy.net/speedtest)?

Could be your Router, Switch, line noise(something outside of your house, or inside, maybe your DSL filter.) Do you have a filter on ever outlet that has a phone connected? Wait, ATT is DSL right? I doubt it it would be a switch or router, unless you are wireless and someone is piggybacking.

Big D

call up your service provider and have them open a trouble ticket. Ask them what DB's you are getting from the central office. also ask them what the line distance is from the CO or POP to your house. DSL is distance sensitive, if you are over 4000 feet from a CO you could be too far to get a decent signal.

You should eliminate the variables just like working on a car. If you have a router, (netgear linksys etc) get rid of it. connect directly to the DSL modem. If you have a laptop connect from a friends house and check your speeds to eliminate your computer as a source of the problem.

My bet is you are on a bad set of Pairs. Either in the junction box near your house or at one of the cross connects to the CO. the phone company would refer to it as F2 pairs

call up your service provider and have them open a trouble ticket. Ask them what DB's you are getting from the central office. also ask them what the line distance is from the CO or POP to your house. DSL is distance sensitive, if you are over 4000 feet from a CO you could be too far to get a decent signal.

You should eliminate the variables just like working on a car. If you have a router, (netgear linksys etc) get rid of it. connect directly to the DSL modem. If you have a laptop connect from a friends house and check your speeds to eliminate your computer as a source of the problem.

My bet is you are on a bad set of Pairs. Either in the junction box near your house or at one of the cross connects to the CO. the phone company would refer to it as F2 pairs

Thats where the other problem comes into play. One person say's there is a problem while the person in charge say's theres no problem and feels it's a waste of time to come out. The 1st person on the phone feels there is a problem. I had a few words for them and they don't really care. I have no router.

I would tell them that you are going to switch to their competitor due to lack of support and service on their end. get charter or comcast or adalphia or whatever cable services your area has if possible

I used to have ATT DSL, the support sucked, and the speed wasn't up to snuff. Went to cable, and never looked back. Support has always been good, and with DL speed over 12 mbits I can't complain.

Big D

his problem actually could be an inhouse phone line issue. Cable doesn't utilize the copper in the house. The phone company should be able to loop up the router and see packets dropping etc.

You should be able to log into your router too see statistics. Here are the statistics from my router.

IP Bytes Packets Errors
Transmit: 41905193 320746 0
Receive: 499265448 457031 0

Data Errors
Statistics
Collected for 2 days 9:59:07
Since Reset Current 24-Hour Interval Current 15-Minute Interval Time Since Last Event
ATM Cell Header Errors: 0 0 0 0:00:00

ATM Loss of Cell Delineation: 0 0 0 0:00:00

DSL Link Retrains: 0 0 0 0:00:00

DSL Training Errors: 0 0 0 0:00:00

DSL Training Timeouts: 0 0 0 0:00:00

DSL Loss of Framing Failures: 0 0 0 0:00:00

DSL Loss of Signal Failures: 0 0 0 0:00:00

DSL Loss of Power Failures: 0 0 0 0:00:00

DSL Loss of Margin Failures: 0 0 0 0:00:00

DSL Cumulative Errored Seconds: 0 0 0 0:00:00

DSL Severely Errored Seconds: 0 0 0 0:00:00

DSL Corrected Blocks: 0 0 0 0:00:00

DSL Uncorrected Blocks: 0 0 0 0:00:00

ISP Connection Establishment: 1 1 1 0:01:29

You also should be able to see the DB Signal strength from the CO to your router

View Broadband Link Details Details
DSL Connection Details
DSL Line (Wire Pair): Line 1 (inner pair)
Protocol: G.DMT Annex A
Downstream Rate: 3008 kbps
Upstream Rate: 512 kbps
Channel: Fast
Current Noise Margin: 22.0 dB (Downstream), 21.0 dB (Upstream)
Current Attenuation: 9.6 dB (Downstream), 5.0 dB (Upstream)
Current Output Power: 1.1 dBm (Downstream), 6.2 dBm (Upstream)
DSLAM Vendor Information: Country: {0x00} Vendor: {ALCB} Specific: {0x00}
PVC Info: 0/35

Internet Connection Details
Connection Type: PPPoE
Username: xxxxxxxxxxxxxxxx
Internet Address: xx.xx.xxx.xx
Subnet Mask: 255.255.255.255
Default Gateway: xxx.xxx.xxx.xxx
Primary Domain Name Server: 68.94.156.1
Secondary Domain Name Server: 68.94.157.1
Domain:
Maximum Transmission Unit (MTU): 1492
Gateway Ping: Successful
DNS Communication: Successful
Configuration Server Post: Successful

This is sort of my point. Your isp should be able to log into the router and see these statistics as well as loop up your equipment and run some test patterns. They should also be able to tell you how far from the CO you are and what DB's your signal has

I live in the styx sort of. I tried to get the elite AT&T package but my speeds were only three meg d/l. I dropped to the next tier and my speed didnt drop at all. They said i was over 3000 line feet from the CO and right at the edge. My attenuation is below
Current Attenuation: 9.6 dB (Downstream), 5.0 dB (Upstream)

:thumbsup:Thanks for all the info.

I have ATT Uverse, it was painfully slow to some sites when I first got it. One site would be good but TC took 30 seconds to load a page There routing tables were messed up. Finally convinced them they better fix it or was switching back to Comcast.

From a command prompt enter 'tracert www.chevelles.com' or what ever site loads slowly. See how many timeouts you get. I use to get a lot, now none.

Same slowness on both computers... what are your results from www.speedtest.net (http://www.speedtest.net) or www.speakeasy.net/speedtest (http://www.speakeasy.net/speedtest)?

Could be your Router, Switch, line noise(something outside of your house, or inside, maybe your DSL filter.) Do you have a filter on ever outlet that has a phone connected? Wait, ATT is DSL right? I doubt it it would be a switch or router, unless you are wireless and someone is piggybacking.

Big D
www.speedtest (http://www.speedtest)= ping.42MNS
D/L 5.13 MBPS

Speakeasy
D/L 5155KBPS
UP/L 679KBPS

try pcpitstop.com they test system and your internet free