Please help. My desktop computer (Compaq) restarts itself within one minute when my desktop icons appear. I have not changed anything, nor have I added any devices. I think I might have a virus in my boot sector. But, it restarts before I have time to check anything. I disables automatic restart, but it still does. If I try to restart in safe mode it gives me stop codes x0000007B (0xf7a7a524, 0xc0000034, 0x000000000). I google them but didn't really learn too much. It tells me to check disc, I did. No conflicts. I guess I need a virus scan to check the boot sector, but it restarts itself before I have time to do anything.

Please, any advice would be great. I am not savy with all of the technical stuff, so please keep it on the first grade level. :yes:

I really don't think it is the power supply because it is fine (doesn't restart) while in the BIOS set-up screen. Only restarts when Windows starts up and the icons appear.

Thank you.

press f8 during boot up to get to safe mode.

then go to control panel and then to admin tools then to event viewer

read the logs (application, security, system)

If your machine is rebooting in safe mode could be a hardware related issue. Try pressing delete or f2 during initial boot to get to bios, go to hardware monitor let run for a while check temps.

also you can inspect the capacitors of the board. If they appear to have rust on the top or are swollen or bulging you could have a capacitor related issue. (the capacitors are a liquid that when heated turns to a gas. Ive seen and heard caps blow right off the board. Bottom line is it could be a number of things. read the logs and pm me or email me at robertm@thenth.com Might be able to offer some insight.

Berto

I can't even get to safe mode. I get stop errors x0000007B (0xf7a7a524, 0xc0000034, 0x000000000).

CPU temp is 132*-134*F

System temp is between 89*-91*F

CPU fan speed 1600 RPM range

System fan speed fluctuates between 900-916 RPM

Both fans (CPU and the one on the back of the comp. are working) and I cleaned the dust off.

I can't even get to safe mode. I get stop errors x0000007B (0xf7a7a524, 0xc0000034, 0x000000000).

CPU temp is 132*-134*F

System temp is between 89*-91*F

CPU fan speed 1600 RPM range

System fan speed fluctuates between 900-916 RPM

Both fans (CPU and the one on the back of the comp. are working) and I cleaned the dust off.

try to get it into the bios and see if its rebooting from the bios on you. If you can keep it running in the bios without resetting, theres a very good chance that the problem is limited to software, or the harddrive.

you could have a bad stick of ram as well, but try to narrow things down a bit. Some bios' have hardware testing utilities (dell does) - and you would be able to run a memory test.

You can test your memory without booting to windows if the pc has the option to boot to usb and you have a usb drive.

http://www.pendrivelinux.com/testing-your-system-for-usb-boot-compatibility/

my bad that one is for LInux here is the windows version one

http://www.pendrivelinux.com/usb-pendrive-linux-install-from-windows/

I can't even get to safe mode. I get stop errors x0000007B (0xf7a7a524, 0xc0000034, 0x000000000).

CPU temp is 132*-134*F

System temp is between 89*-91*F

CPU fan speed 1600 RPM range

System fan speed fluctuates between 900-916 RPM

Both fans (CPU and the one on the back of the comp. are working) and I cleaned the dust off.

Holy Hell Batman.. 132-134... you are lucky you have a CPU at all. Thats 34 more than critical temp.

What else is on the lovely BSOD, other than the stop error. Does it say, inaccessible boot device, or does it give a file name at the top?

First thing I would do, is cool that puppy down... Get that temp to half what it is now, and try to boot. See what happens.

Look at the capacitors on your mother board, are any of them swollen, or have burst?

Can you boot to a dos prompt or have a boot disk?


If so, run a chkdsk.
Also, run disk, sector check from the bios.

If it isn't the heat, don't rule out the power supply. That kind of heat can take its toll. The power supply may be functioning, but not at full bore, so you could have corrupted some windows files.

More options: You could have grabber yourself a nice trojan or piece of malware that has hijacked your system and screwed with the registry.

Without being able to login at all, you options are sort of limited.

You can use the recovery console in windows, or do a fresh install.
If you have files that you need, you could use a boot cd line the Ultimate Windows boot DVD and copy off files that you want to a thumb drive or external hardrive.

To be honest, I'm surprised you system is working at all with a CPU temp that high. Unlike servers, desktops don't have save feature. If any of the servers at my work go over 100F, they do an automatic shutdown to save data and hardware.

If you are ever able to boot, go into msconfig, and hit the checkbox that disables everything except windows specific files and start cleaning up the mess. :)

Sorry about the ramble.


Big D

CPU temps vary by Processor.

Typical CPU temps for an Athlon, can be 110 to 170 F

http://answers.yahoo.com/question/index?qid=20090707004342AAcH2yu

Intels tend to run a bit cooler, but most Motherboards have shut down temps in the bios and that could be why its resetting actually. 130 doesnt seem too bad to me - moving to the upper range of acceptable

I would go with Big D over Yahoo answers.:yes:

Holy Hell Batman.. 132-134... you are lucky you have a CPU at all. Thats 34 more than critical temp.

What else is on the lovely BSOD, other than the stop error. Does it say, inaccessible boot device, or does it give a file name at the top?

First thing I would do, is cool that puppy down... Get that temp to half what it is now, and try to boot. See what happens.

Look at the capacitors on your mother board, are any of them swollen, or have burst?

Can you boot to a dos prompt or have a boot disk?


If so, run a chkdsk.
Also, run disk, sector check from the bios.

If it isn't the heat, don't rule out the power supply. That kind of heat can take its toll. The power supply may be functioning, but not at full bore, so you could have corrupted some windows files.

More options: You could have grabber yourself a nice trojan or piece of malware that has hijacked your system and screwed with the registry.

Without being able to login at all, you options are sort of limited.

You can use the recovery console in windows, or do a fresh install.
If you have files that you need, you could use a boot cd line the Ultimate Windows boot DVD and copy off files that you want to a thumb drive or external hardrive.

To be honest, I'm surprised you system is working at all with a CPU temp that high. Unlike servers, desktops don't have save feature. If any of the servers at my work go over 100F, they do an automatic shutdown to save data and hardware.

If you are ever able to boot, go into msconfig, and hit the checkbox that disables everything except windows specific files and start cleaning up the mess. :)

Sorry about the ramble.


Big D

Thanks guys for the help:yes:

I ran CHKDSK and it said that everything was good.

I have two stick of ram (512 each). I took each one out and re-started it and it still had the re-start problem. So I guess I eliminated a bad ram issue.

I removed a ethernet card and an old modem card that I didn't use, and put a BIG fan on the side (with cover removed) and it has not re-started yet. So, either one of the cards was bad or the big fan is keeping the CPU cool. I don't know. I know it is like a car, only make one adjustment at a time, but........ I will let her run for awhile and see what happends. Either way, I am going to get new fans tomorrow. So far so good.

ok i guess ill boot up the ol Asus Tek A7N8 deluxe and grab a screen shot of the cpu temp. it runs about 140 or so lol, but Ill tell ya Ive had it for over 4 years and its very dependable.

I am glad that it's not resetting on you, thats all that really counts In any event 130 degrees is not too hot for all processors. Most of the older CPU's ran at 120 and above, the one that is my spare pc included.

It is an Athlon XP 2800 with an Asus A7N8X mobo. has 2 gigs of corsair ram and a ultra 160 scsi card with seagate ultra 160 drive. I built this back aroun 2003 or 2004 and it has never died. I keep waiting for it to die, but its still running strong. I just reloaded the OS about a month ago or so and cannot find the NForce software to monitor CPU in windows, but here is a snapshot of the bios.

Yes I know 145 seems hot, but its stable.

http://ramconsultingonline.com/pics/a7n8x.jpg

I am glad that it's not resetting on you, thats all that really counts In any event 130 degrees is not too hot for all processors. Most of the older CPU's ran at 120 and above, the one that is my spare pc included.

It is an Athlon XP 2800 with an Asus A7N8X mobo. has 2 gigs of corsair ram and a ultra 160 scsi card with seagate ultra 160 drive. I built this back aroun 2003 or 2004 and it has never died. I keep waiting for it to die, but its still running strong. I just reloaded the OS about a month ago or so and cannot find the NForce software to monitor CPU in windows, but here is a snapshot of the bios.

Yes I know 145 seems hot, but its stable.

http://ramconsultingonline.com/pics/a7n8x.jpg

Multi-use computer, can also be used to cook food, and heat a room.l:)

the sad part is that this old pc is just as fast as my dell laptop I just bought that has Vista loaded on it.

debating dumping vista off of it, don't particularly care for it.

I am glad that it's not resetting on you, thats all that really counts In any event 130 degrees is not too hot for all processors. Most of the older CPU's ran at 120 and above, the one that is my spare pc included.

It is an Athlon XP 2800 with an Asus A7N8X mobo. has 2 gigs of corsair ram and a ultra 160 scsi card with seagate ultra 160 drive. I built this back aroun 2003 or 2004 and it has never died. I keep waiting for it to die, but its still running strong. I just reloaded the OS about a month ago or so and cannot find the NForce software to monitor CPU in windows, but here is a snapshot of the bios.

Yes I know 145 seems hot, but its stable.



Your MB is nice and cool...

There is something you all are missing..

Look, if the acceptable range is between 60-90C there are a few things you need to consider.

Most cpu temps are surface temps, so automaticall at 10C to get your internal temp.

Again, 90C, is the FRY temp, at the temp, don't expect CPU to live for long.

Now, one thing that INTEL, AMD, etc don't tell you is at what temp will errors start.

Same thing with graphics cards. If you are playing a game, and for some reason your game keeps crashing. You've checked for patches, fixes, drivers, and it still consistently happens. I'd put my money on the Graphics card overheating.

Heat will destroy any computer system. Keep it clean and cool and it will last a long time.

Just because you Chevelle will run at 210, doesn't mean you want it to.

Big D

She is running without restarting, but I seem to have lost any internet capability. Not sure why yet. I did the MSCONFIG thing and checked normal startup. Still no internet. I guess I will try to copy all of my important stuff to disc and do a Windows re-install. I am going to play with it a few more days before I do that though. I don't really want to start from stratch again.

Thanks to all for the great advice.

You might try a repair install (http://www.michaelstevenstech.com/XPrepairinstall.htm) before you wipe it and start over.

She is running without restarting, but I seem to have lost any internet capability. Not sure why yet. I did the MSCONFIG thing and checked normal startup. Still no internet. I guess I will try to copy all of my important stuff to disc and do a Windows re-install. I am going to play with it a few more days before I do that though. I don't really want to start from stratch again.

Thanks to all for the great advice.


Do you have network connectivity?

Do you see the icon in the task bar.

Or right click Network, select properties. Does it show your network as connected or disabled, or a red x?

Big D

Your MB is nice and cool...

There is something you all are missing..

Look, if the acceptable range is between 60-90C there are a few things you need to consider.

Most cpu temps are surface temps, so automaticall at 10C to get your internal temp.

Again, 90C, is the FRY temp, at the temp, don't expect CPU to live for long.

Now, one thing that INTEL, AMD, etc don't tell you is at what temp will errors start.

Same thing with graphics cards. If you are playing a game, and for some reason your game keeps crashing. You've checked for patches, fixes, drivers, and it still consistently happens. I'd put my money on the Graphics card overheating.

Heat will destroy any computer system. Keep it clean and cool and it will last a long time.

Just because you Chevelle will run at 210, doesn't mean you want it to.

Big D

there are always acceptable ranges. this pool ol Athlon runs fine at 145, but I don't push the pc. no gaming or iterative crunching, nothing that is taxing the cpu or memory or video even.

This might be amusing and is pertinent to this conversation:


I was working on a pretty decent cyberpower pc today at an architects office (it has an error which leans towards this conversation) but I looked at his cpu temp and it was 68C. I was like hrmm.. 68x2 plus 32 - 160 to 170.

he is getting blue screens and error I see is
"IRQL_NOT_LESS_OR_EQUAL
STOP:0x0000000A (0x00000000, 0x000000FF, 0x00000000, 0x806E4EA0)"

I researched the error a bit and here is my findings in general:

"IRQL_NOT_LESS_OR_EQUAL" very prominently appears. Generally with a cutesy little hex error towards the bottom of the screen. STOP: 0x0000000a, or something like it.
Sadly enough, every time I've run into it it's been a hardware error. Most commonly it is the CPU overheating. A close second would be bad RAM. The first thing I would do if you have this issue is to run the machine till it gives you that error, then immediately reboot it, go into the BIOS and check the CPU temperature. 3/5 times it will be way too hot. Go to the store, buy a fancy new heatsink with a ball bearing fan (don't need it binding like a bushing fan will eventually do), pick up some thermal grease while you're at it, and install. Your problem will likely go away.

I think his CPU is way too hot. It happens when he is rendering drawings with ARCHICAD. I am going to replace the memory and the CPU FAN and see if we can bring the temps down a bit.

there are always acceptable ranges. this pool ol Athlon runs fine at 145, but I don't push the pc. no gaming or iterative crunching, nothing that is taxing the cpu or memory or video even.

This might be amusing and is pertinent to this conversation:


I was working on a pretty decent cyberpower pc today at an architects office (it has an error which leans towards this conversation) but I looked at his cpu temp and it was 68C. I was like hrmm.. 68x2 plus 32 - 160 to 170.

he is getting blue screens and error I see is
"IRQL_NOT_LESS_OR_EQUAL
STOP:0x0000000A (0x00000000, 0x000000FF, 0x00000000, 0x806E4EA0)"

I researched the error a bit and here is my findings in general:

"IRQL_NOT_LESS_OR_EQUAL" very prominently appears. Generally with a cutesy little hex error towards the bottom of the screen. STOP: 0x0000000a, or something like it.
Sadly enough, every time I've run into it it's been a hardware error. Most commonly it is the CPU overheating. A close second would be bad RAM. The first thing I would do if you have this issue is to run the machine till it gives you that error, then immediately reboot it, go into the BIOS and check the CPU temperature. 3/5 times it will be way too hot. Go to the store, buy a fancy new heatsink with a ball bearing fan (don't need it binding like a bushing fan will eventually do), pick up some thermal grease while you're at it, and install. Your problem will likely go away.

I think his CPU is way too hot. It happens when he is rendering drawings with ARCHICAD. I am going to replace the memory and the CPU FAN and see if we can bring the temps down a bit.

Sounds good...

Acceptable, doesn't mean error free, throw in a game or compile something, or convert some video and that 145 will raise quite a bit.

Don't forget, that 145 is the surface temp, meaning internal temp is going to be closer to 165.

BTW, your C to F conversion, while it is close is incorrect, 68C is 154F

F = 1.8 * C + 32

C = .556 * (F - 32)

As for temps, I like to keep my CPU between 38 - 42 C, simply for optimal performace, life, and over all ambient temperature inside the case. Sometimes, when I really tax my machine, I'll his the acceptable temperature range, but not for long.

Big D

Do you have network connectivity?

Do you see the icon in the task bar.

Or right click Network, select properties. Does it show your network as connected or disabled, or a red x?

Big D

I have no icons on the task bar.

No connectivity, won't even let me create one.

My IBM T-40 did that same thing not too long ago----Guess What??

PCMI wireless card was causing it.
(used my cell phone as a modem that night -- I was travelling)

Bought a new card----'puter came back

forgive me rude celcisus conversions - got it from my grandma from calgary long ago

c x 2 + 32 = f obviously its 9/5c + 32 = f but easier to do it the other way :)

forgive me rude celcisus conversions - got it from my grandma from calgary long ago

c x 2 + 32 = f obviously its 9/5c + 32 = f but easier to do it the other way :)

Forgiven. :thumbsup:
It's close, but not right. :)

In my experience and line of work, accuracy is a big deal.

I have no icons on the task bar.

No connectivity, won't even let me create one.


None at all, not even the time? Or your virus scanner?

I do have the time on the task bar, but that is it.:(

I do have the time on the task bar, but that is it.:(


Well, Lets start by going back into msconfig, and enabling your virus scanner and anything else you need. Save, restart, login, get rid of that annoying message that comes up. Anything change?

Oh, and just in case, make sure you are running in "safe mode without networking"


Big D