They warrantied the cam I had that wiped a lobe, It cost me a little extra but I opted to go with the 280/288 this time!!!

Thanks Steve and Harold at Lunati!!!

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What LSA did you go with?

Originally posted by AdamLym:
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What LSA did you go with? The standard 112. Hopefully Ole Paint will like this one and not spit it back out at me!

Steve was very helpful with the problem I had.

Originally posted by Big James 4XL:
They warrantied the cam I had that wiped a lobe, It cost me a little extra but I opted to go with the 280/288 this time!!!
Thanks Steve and Harold at Lunati!!! Big James
What is the combo you will be putting that engine into. I see we are only 70 miles apart and hopefullly I will see that Elcamino in Jackson, S.C.
Look here:
http://www.carolinadragway.com/index.htm

Originally posted by DEEBOO:
</font><blockquote>quote:</font><hr />Originally posted by Big James 4XL:
They warrantied the cam I had that wiped a lobe, It cost me a little extra but I opted to go with the 280/288 this time!!!
Thanks Steve and Harold at Lunati!!! Big James
What is the combo you will be putting that engine into. I see we are only 70 miles apart and hopefullly I will see that Elcamino in Jackson, S.C.
Look here:
http://www.carolinadragway.com/index.htm </font>[/QUOTE]I've been wanting to go run at Jackson but haven't got around to it yet. I don't care to run at Orangeburg and the Elgin track isn't much better. I have some pals that run there from time to time and I may get with them and go down one day.

I have a 30 over 454, 290 heads w/ 2.19/1.88 valves, .133 dome pistons, perf. rpm intake, 750 vac secondary holley, 276-286 UD cam hooked to a BTO stage III 700r4 and a 3.08 posi 10 bolt with drag radials. Ran an 8.57 at the slick(sandy)Elgin track in the eigth.

Hope to see you around. I go to the cruise ins at the Sagebrush on Whisky Rd. in Aiken sometimes and I always go to the cruise ins at Fatboys in W. Columbia.

James,
I actually had a guy from CompCams call my house around 7pm last night.
A couple of weeks ago, I returned one of their XE268 SB hyd. cams that decided to loose a lobe after 10K+ miles. graemlins/clonk.gif
After a few quick questions, the gentleman informed me that he would warranty the cam even though "most cam failures occur within the first minutes of run time". He would have warranted the lifters too if I had choose to ship them with the cam.
I got the impression from him that they generally will replace a cam if it fails within one year of purchase.
Let me know if you plan a trip to Carolina Dragway soon...

Everyone,

The standard warantee period is for one year. Lately, I have noticed a trend not to warrantee racing cams, although I always did at UltraDyne.
On most cases, I would even let 14 or 15 months slide through. The only times when I would rigidly enforce the 1-year period would be when the customer was being unreasonable.
I have a number of funny(to me, anyway) stories envolving unreasonable, or even crooked, customers. Once a guy in Northern California had a SB276/284F10 in his street 350. After a while, he wiped it out. We checked the serial number, and it was 3 years old. We told him that the warrantee had expired, but he kept calling and complaining about that being his only ride, etc, etc, etc. But he didn't want a replacement cam, after all, that one had lost a lobe after 3 years. He wanted a steel billet roller with a cast-iron distributor gear, a $350 piece.
Tim finally agreed to a 'Good Will' price of $190, a little over the core cost.
The fax machine was in my office, and in comes a fax stating that he was sending us a money order for the cam, and please go ahead and ship it. A copy of the money order was attached.
I gave the letter to Tim, but told him to hold the cam until Gail had the money order.
Then the calls started, him and his girl friend. They didn't have the cam, and they had sent in the money, what was OUR problem.
Eventually, I got a Certified Letter detailing all this guy's problems with us. At this point I investigated what had happened at our side. I had Gail look through 6 months of bank deposits, as well as her cash receipts journal, trying to find this guy's money order.
Nothing, Nada, Zilch...
I get a little tiffed and wrote him back, telling him we had not received the money order. I told him the price was not a warrantee price, but a 'Good Will' price, and with all his harrassing phone calls, etc, he had used up the Good Will. Now the cam was back to $350, as we owed him no warantee, and now no Good Will, either.
The next letter was from the Memphis Better Business Bureau, with his complaint, including that he had traced the money order, and someone, name illegible, had cashed it in Jackson, Ms.
This started me thinking. All my employees were long-term employees, I trusted them all. Who in his right mind would do a 400-mile round trip for $190?
So I decided to trace the money order, after all, I had the FAX COPY with all the numbers on it.
Imagine my surprise when the MO company told me that the money order had never been traced(they put warning signs on the number once it's traced), and that it was CASHED within 24 hours in the town where it was purchased.
You all should have read my letter to the Memphis Better Business Bureau.
The main points revolved around Mail and Wire Fraud........
He never did reply back to them.....
That's enough funny warrantee stories for tonight.
Another night I'll tell about the owner of a 77 Olds who included a bill for painting his fender in his warrantee requests......
He had a reason why I should pay it....

UDHarold

UDHarold,
Grind it with a little too much lift and the lobes chip the fenders? HEHEHE

I for one love to hear stories like these!

Virgil

Originally posted by BillsCamino:
James,
Let me know if you plan a trip to Carolina Dragway soon... If this cam change goes well I'll be going shortly afterward. I'll keep you posted!

Great story, Harold. It's amazing to me how unscrupulous some folks are for so little money...especially when you were doing him a favor.

I look forward to the next intallment of the 'false claim files'. smile.gif