Lifetime Premium Member
Join Date: Jul 2000
Location: Near Springfield, IL
Re: Ground Up Discount ?
Understood Ken. I faxed the order late on 4/12 but it did not get processed until Friday morning. I understand how things work I was just a little miffed that I could not get partial free freight on an order that was processed two hours before the promotion took place and no one said anything about it. Plus the catalog says free FedEx on most orders over $295 on stock items only but I now see you cannot get the 10% plus the free freight. As I said before, I could have easily cancelled the order and reordered to get the free freight but shouldn't have to.
As far as the discount, unfortunately I need to re-member up with Team Chevelle and have been slacking. The 10% discount I got was a jobber discount which I would have gotten anyway as the order was over $900. You have great service and good products and I will continue to purchase them from you, it just bothered me about the extra money I could have saved. A 10% profit margin does not give me a lot of room to make money from customers and every little bit helps.
I get confused sometimes trying to keep all the vendors straight, who offer discounts, who has freight deals, etc, etc. With over $100k a year every little bit adds up and covers my costs associated with ordering, filing, calling, etc. 10% barely covers my cost to place an order. Some offer more, some none at all. Year One no longer gets my large orders due to all the hassles so their loss. No sweat, all is good and rules are rules.