Re: Craftsman tools to get new owners?
With Craftsman it wasn't just the quality of the tools, it was that you had TONS and TONS of tools right there at their store.
We have a larger Sears here and the tool section has everything from volt meters to torque wrenches to special tools for very special uses and an selection of roll-away boxes and welders.
I don't know if even the larger HF has that kind of selection. So you had a mid-priced, good, usable quality awesome selection of tools.
I remember a 1/2 drill I got some 20 years ago. It was vari speed with an adjustable stop on the trigger and had huge torque. Someone didn't return in and had a HF shipped to me as a replacement. The HF melted while drilling steel on a hot day.
Sears didn't have a clue how to deal with the changes in the business world. They had EVERY advantage and they fumbled the ball over and over again.
They had the supply chain nailed for years, online should have been their game to lose (and they did). Over and over, they did nothing new. Meanwhile, Amazon, Walmart and others were eating their lunch.
Sorry, but there's just no excuse for how this was managed. Just like the BlockBuster vs NetFlix... BlockBuster KNEW what was going on and they were told what to do... they had a better idea and they lost everything because of if.
Sears, same thing, they had a better idea (or NO idea) of how to deal with online / mobile.
We see the same thing now with things like fast food, where they're dropping the ball because they have NO CLUE how to deal with the changes as we move over to mobile.
Sorry Sears, but you deserve this for not being smart enough to even play monkey-see-monkey-do. Maybe they should invest in a clue.