I paid for life time membership a few yeas ago WHY are you still char? - Chevelle Tech
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post #1 of 12 (permalink) Old Dec 13th, 16, 9:51 AM Thread Starter
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I paid for life time membership a few yeas ago WHY are you still char?

What's the deal? I paid for live time membership a few years ago. You are still charging me what's the deal. You did the same thing last year.

Get this fixed!!!
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post #2 of 12 (permalink) Old Dec 13th, 16, 10:11 AM
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Re: I paid for life time membership a few yeas ago WHY are you still c

James, I linked this into the Admin forum.
Do you still have your Paypal account doing auto renew?
If so you need to disable that function.
AG has no control over your Paypal account settings,only you can disable that.

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post #3 of 12 (permalink) Old Dec 13th, 16, 11:47 AM Thread Starter
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Re: I paid for life time membership a few yeas ago WHY are you still c

Quote:
Originally Posted by Mike View Post
James, I linked this into the Admin forum.
Do you still have your Paypal account doing auto renew?
If so you need to disable that function.
AG has no control over your Paypal account settings,only you can disable that.
Thanks Mike. I just checked my paypal account. I paid $59.95 for a Lifetime Membership on Dec 7, 2014 through paypal. I see they also deducted $19.95 on Dec 9, 2014, on Dec 9, 2015, and on Dec 9, 2016 for yearly memberships.

I remember corresponding with them shortly after they charged me the yearly membership in Dec of 2014 or shortly after. They said they would clear it up. And I evidently forgot about it. Guess they figured they needed the money more than I did. I printed out copies of all the payment from PayPal, just incase they disappear. Hope this gets resolved.

Jim
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post #4 of 12 (permalink) Old Dec 13th, 16, 12:49 PM
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Re: I paid for life time membership a few yeas ago WHY are you still c

As I said ,only you can disable auto renewals in your Paypal account.
you need to log on to your Paypal account and disable that function.
AG cannot access your Paypal account.
Again ,if you leave auto renew active in Paypal ,it will just happen again.

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post #5 of 12 (permalink) Old Dec 13th, 16, 5:24 PM Thread Starter
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Re: I paid for life time membership a few yeas ago WHY are you still c

Quote:
Originally Posted by Mike View Post
As I said ,only you can disable auto renewals in your Paypal account.
you need to log on to your Paypal account and disable that function.
AG cannot access your Paypal account.
Again ,if you leave auto renew active in Paypal ,it will just happen again.
just disabled it. I wonder why AutoForms did not tell me this.
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post #6 of 12 (permalink) Old Dec 13th, 16, 6:47 PM
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Re: I paid for life time membership a few yeas ago WHY are you still c

James ,it's been a sticky since 2010 here - http://www.chevelles.com/forums/24-m...embership.html

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post #7 of 12 (permalink) Old Dec 13th, 16, 6:54 PM
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Re: I paid for life time membership a few yeas ago WHY are you still c

James I don't know what happened but you don't have the "flag" that you're supposed to have been awarded for the lifetime membership. Yours should be like Mike's. It doesn't appear as if they recognize that you are a Lifetime Premium Member.
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If it's to be, it's up to me!
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post #8 of 12 (permalink) Old Dec 13th, 16, 7:24 PM
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Re: I paid for life time membership a few yeas ago WHY are you still c

James ,found your payment history and your membership has been upgraded accordingly.
AG Admins will need to work out your refund.

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post #9 of 12 (permalink) Old Dec 13th, 16, 7:34 PM Thread Starter
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Re: I paid for life time membership a few yeas ago WHY are you still c

Alan I was told this would be all cleared up when I contacted them in late 2014 or early 2015, for a while I am pretty sure it said Lifetime Member, so I thought all was good.
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post #10 of 12 (permalink) Old Dec 13th, 16, 7:35 PM Thread Starter
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Re: I paid for life time membership a few yeas ago WHY are you still c

Whoops, it looks like I turned into a Lifetime Premium Member.
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post #11 of 12 (permalink) Old Dec 13th, 16, 7:40 PM Thread Starter
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Re: I paid for life time membership a few yeas ago WHY are you still c

Quote:
Originally Posted by Mike View Post
James ,it's been a sticky since 2010 here - http://www.chevelles.com/forums/24-m...embership.html
Oh Great, I am suppose to to check the support forum even if I am unaware of any problems.
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post #12 of 12 (permalink) Old Dec 13th, 16, 7:40 PM
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Re: I paid for life time membership a few yeas ago WHY are you still c

I think what happens is that when it does an auto renew ,the lifetime is overridden back to an annual subscription.
Anyway ,it's fixed now.

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